Senior Contact Center Systems Analyst
hace 16 horas
Join our dynamic team at Allianz Popular SL and become a key player in shaping the future of contact center technology We are currently seeking a Senior Contact Center Systems Analyst to join our team in Barcelona.
This exciting role involves working with cutting-edge Cloud-Based technologies to design and implement innovative solutions for contact center environments. If you have a passion for analyzing complex problems and finding creative solutions, this could be the perfect opportunity for you.
We offer a competitive salary of €90,000 per year, plus benefits such as health insurance, retirement plan, and generous paid time off.
About the Role:
- Analyze contact center systems and identify areas for improvement.
- Design and implement new systems and processes to enhance customer experience.
- Collaborate with cross-functional teams to ensure successful project delivery.
About You:
- Bachelor's degree in Computer Science or related field.
- At least 7 years of experience in contact center systems analysis and design.
- Excellent analytical and problem-solving skills.
About Allianz Technology:
Allianz Technology is committed to delivering world-class IT solutions that drive business growth and innovation. With a diverse team of experts across 22 countries, we work together to create cutting-edge technology that transforms industries.
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