Senior Contact Center Systems Analyst

hace 16 horas


Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completo

Join our dynamic team at Allianz Popular SL and become a key player in shaping the future of contact center technology We are currently seeking a Senior Contact Center Systems Analyst to join our team in Barcelona.

This exciting role involves working with cutting-edge Cloud-Based technologies to design and implement innovative solutions for contact center environments. If you have a passion for analyzing complex problems and finding creative solutions, this could be the perfect opportunity for you.

We offer a competitive salary of €90,000 per year, plus benefits such as health insurance, retirement plan, and generous paid time off.

About the Role:

  1. Analyze contact center systems and identify areas for improvement.
  2. Design and implement new systems and processes to enhance customer experience.
  3. Collaborate with cross-functional teams to ensure successful project delivery.

About You:

  • Bachelor's degree in Computer Science or related field.
  • At least 7 years of experience in contact center systems analysis and design.
  • Excellent analytical and problem-solving skills.

About Allianz Technology:

Allianz Technology is committed to delivering world-class IT solutions that drive business growth and innovation. With a diverse team of experts across 22 countries, we work together to create cutting-edge technology that transforms industries.



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