Cloud Contact Center Solutions Engineer
hace 2 días
We are seeking a skilled Cloud Contact Center Solutions Engineer to join our team in Barcelona. As an experienced professional, you will be responsible for managing our cloud contact center platform to provide exceptional customer care services to our clients.
With a strong background in IT and telco, you will have a deep understanding of contact center technology and its multichannel solutions. You will work closely with our Customer Services Central Team, Contact Centres, External Suppliers, IT department, and internal stakeholders to ensure seamless operations and continuous improvement.
The ideal candidate will have a degree in IT or Telco and at least 3-5 years of experience in a similar position. You should have knowledge of contact center main players, telecom networks principles, and terminology. Additionally, you should be proficient in programming languages, data reporting tools like Google BigQuery, and troubleshooting skills.
As a Cloud Contact Center Solutions Engineer, you will have the opportunity to work on challenging projects, develop innovative solutions, and make a real impact on our team. If you are passionate about delivering exceptional customer experiences and have a strong technical background, we encourage you to apply.
Estimated salary: €60,000 - €80,000 per year.
Company Overview
eDreams ODIGEO is a leading travel tech company that revolutionizes the travel booking experience through consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program. Our company culture values diversity, inclusivity, and passion, making us an exciting place to grow your career.
-
Cloud Contact Center Platform Engineer Position
hace 3 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAt eDreams ODIGEO, we are seeking an experienced Cloud Contact Center Platform Engineer to join our CX Team in Barcelona. As a key member of our team, you will be responsible for managing our cloud contact center platform to provide exceptional customer care services to our clients.We are working on expanding and exploiting the functionality of our tools to...
-
Cloud Contact Center Platform Specialist
hace 3 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoRole OverviewWe're seeking an experienced Contact Center Platform Engineer to join our CX Team in Barcelona (hybrid) who manages our cloud contact center platform to provide customer care services to our clients. As a key member of our team, you'll be responsible for managing a cloud contact centre technology based on an omnichannel solution (from voice, to...
-
Cloud Contact Center Engineer for Travel Tech Innovation
hace 3 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoAbout UseDreams ODIGEO is a leading travel tech company revolutionizing the travel booking experience through consumer insight, innovative technology, market leadership, and Prime—the world's first travel subscription program.We're seeking an experienced Cloud Contact Center Engineer to join our CX Team in Barcelona (hybrid) who manages our cloud contact...
-
Cloud Solutions Engineer
hace 1 mes
Barcelona, Barcelona, España Axiom Software Solutions A tiempo completoAxiom Software Solutions is seeking an experienced Cloud Solutions Engineer to join our team. As a Cloud Solutions Engineer, you will be responsible for designing, deploying, and managing cloud-based systems and applications using Azure technologies.Key Responsibilities:Design and deploy cloud-based systems and applications using AzureDevelop and implement...
-
Cloud Contact Centre Engineer
hace 3 semanas
Barcelona, Barcelona, España Https:Www.Energyjobline.ComSitemap A tiempo completo**About Us**eDreams ODIGEO is a leading travel tech company revolutionizing the travel booking experience through consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.We're seeking an experienced Contact Center Platform Engineer to join our CX Team in Barcelona (hybrid) who manages our cloud...
-
Cloud Contact Center Engineer for Customer Experience
hace 3 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completo{"keyResponsibilities": "Our team is looking for a highly skilled Cloud Contact Center Engineer to join our Customer Experience team in Barcelona. As a key member of our team, you will be responsible for managing our cloud contact center platform to provide customer care services to our clients. Your expertise will be crucial in expanding and exploiting the...
-
Cloud Contact Center Technology Specialist
hace 3 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoWe are seeking an experienced Cloud Contact Center Technology Specialist to join our CX Team in Barcelona. This is a hybrid role that manages our cloud contact center platform to provide customer care services to our clients.We are working on expanding and exploiting the functionality of the tools to their full potential. You will work closely with the...
-
Cloud Solutions Architect
hace 4 semanas
Barcelona, Barcelona, España Axiom Software Solutions Limited A tiempo completoJob Title: Azure Cloud EngineerAbout the Role:We are seeking an experienced Azure Cloud Engineer to join our team at Axiom Software Solutions Limited. As a key member of our cloud infrastructure team, you will be responsible for designing, implementing, and managing scalable and secure cloud solutions on the Azure platform.Key Responsibilities:• Design and...
-
Cloud Solutions Engineer
hace 3 semanas
Barcelona, Barcelona, España Social You A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Solutions Engineer to join our team in Barcelona. As a key member of our engineering team, you will play a crucial role in designing and implementing cloud-based solutions for our clients.
-
Servicio de Atención al Cliente
hace 3 semanas
Barcelona, Barcelona, España Ilunion Contact Center A tiempo completoDescripción del PuestoEn Ilunion Contact Center, estamos comprometidos con ofrecer un servicio excepcional a nuestros clientes. Buscamos un/a Operador de Contacto para unirse a nuestro equipo y contribuir en esta misión.
-
Cloud Contact Centre Platform Technical Specialist
hace 4 semanas
Barcelona, Barcelona, España Https:Www.Energyjobline.ComSitemap A tiempo completoContact Centre Solutions Engineer Role SummaryAt eDreams ODIGEO, we're revolutionising the travel booking experience through consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program. We're now seeking an experienced Contact Centre Solutions Engineer to join our CX Team in Barcelona (hybrid) to...
-
Cloud Solutions Specialist
hace 4 semanas
Barcelona, Barcelona, España P17 Solutions A tiempo completoAbout P17 SolutionsP17 Solutions is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.The JobWe're seeking a skilled Flemish Customer Lifecycle Manager, Cloud...
-
Cloud Solutions Engineer
hace 1 semana
Barcelona, Barcelona, España buscojobs España A tiempo completoWe are seeking a highly skilled Cloud Solutions Engineer to join our team at buscojobs España. This is an exciting opportunity for a certified architect with specialist knowledge and proven experience in Microsoft AI technologies to support the European country local sales and pre-sales teams as the technical advisor on complex deals and advanced...
-
Cloud Automation Solutions Engineer
hace 3 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany OverviewDynatrace is a leading provider of application performance monitoring and AI-powered analytics solutions. Our mission is to help organizations eliminate manual processes, accelerate IT transformation, and deliver exceptional digital experiences.About the RoleWe are seeking a highly motivated Cloud Automation Solutions Engineer to join our...
-
Cloud Solutions Architect
hace 4 semanas
Barcelona, Barcelona, España Aws Emea Sarl (Spain Branch) A tiempo completoAbout UsAWS EMEA SARL (Spain Branch) is a leading provider of cloud-based solutions and services. We are seeking a highly skilled Cloud Solutions Architect to join our team.About the RoleIn this role, you will be responsible for designing and implementing cloud-based solutions for our customers. You will work closely with our sales team to understand...
-
Supervisor de Contact Center
hace 4 semanas
Barcelona, Barcelona, España Randstad Es A tiempo completoResponsabilidades:Como Supervisor de Contact Center, te encargarás de supervisar los procesos y procedimientos definidos por el cliente en las plataformas de call center.Requisitos:Formación: GradoIdiomas: Catalán: C1Conocimientos: Conocimiento avanzado de Microsoft Office (principalmente Excel, tablas dinámicas, búsquedas, etc.)Experiencia en...
-
Senior Cloud Engineer for Enterprise Solutions
hace 21 horas
Barcelona, Barcelona, España Dow Jones & Company, Inc. A tiempo completoAbout Our Organization: Dow Jones & Company, Inc. is a global leader in providing news and business information to consumers and organizations worldwide.Job Description:">We are seeking a Senior Cloud Engineer with 3-4 years of experience in development and implementation of enterprise-level solutions based on Java and Spring Boot Technologies to join our...
-
Operador de Soporte de Contact Center
hace 1 mes
Barcelona, Barcelona, España Eurofirms A tiempo completoDescripción del Puesto:La empresa Eurofirms busca un/a agente con experiencia en Contact Center para realizar tareas de soporte y coordinación de sector. Se trabajará en formato hibrido con 2 días en Barcelona y 1 día al mes en oficinas de la empresa. Funciones del Puesto:Atender consultas y peticiones sobre actividades del proyecto.Gestión y...
-
Gerente de Operaciones en Contact Center
hace 4 semanas
Barcelona, Barcelona, España Randstad Es A tiempo completoOfrecemos una oportunidad laboral en Randstad Es como Gerente de Operaciones en Contact Center. Si eres una persona organizada y con capacidad de análisis, esta es tu oportunidad para desarrollar tus habilidades y crecer profesionalmente.SalarioNuestro salario competitivo asciende a 17.000 € brutos anuales. Esto se suma a las ventajas que incluye la...
-
Senior Cloud Solutions Consultant
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoAbout Teleperformance SpainTeleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing solutions. Our team employs around 4,700 professionals in 10 sites across the country, certified with Great Place to Work and Top Employer.We are committed to creating a work environment that inspires and...