Senior Cloud Solutions Consultant

hace 7 días


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
About Teleperformance Spain

Teleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing solutions. Our team employs around 4,700 professionals in 10 sites across the country, certified with Great Place to Work and Top Employer.

We are committed to creating a work environment that inspires and motivates our employees. Our goal is to make them proud to be part of Teleperformance through job satisfaction and a great work environment.

Job Summary

We are seeking an experienced Senior Cloud Solutions Consultant to join our Business Development team. As a key member of our team, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs, and driving new business through various outbound campaigns.

You will help businesses work better together, move fast, and innovate. As a member of our Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.

About the Role
  • Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly
  • Manage a portfolio of assigned accounts to identify high potential prospects
  • Educate customers on what we have to offer
  • Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport, and assess needs.
  • Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
  • Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities, and activities in Salesforce.com
  • Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities, and pipeline
  • Diligently document customer notes and deal details over the course of a customer's interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.
Requirements
  • Bachelor's degree or equivalent practical experience
  • C2 level of German
  • Ability to speak and write English fluently and idiomatically
  • Some experience in outbound sales, B2B sales, or business development, ideally in the IT industry
  • Some understanding of cloud computing concepts, particularly Google Cloud Platform solutions
  • Ability to connect business needs with adequate solutions, strong business acumen
  • Strong interpersonal skills and a high level of integrity and professionalism
  • Comfortable working against an assigned quota in a phone-based environment
  • General IT skills: essential computer skills to navigate efficiently a computer-based job
What We Offer
  • Full-time position (39 hours per week, Monday to Friday)
  • This is a Hybrid working model in Barcelona
  • Salary: 25,440 euros gross/year + up to 6,360 euros gross/year in bonus
  • Referral Program: Bring a Friend and get a Referral fee (up to 2,000 euros depending on the language/project)
  • Permanent Contract
  • Relocation support
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Established career path to grow within the project
  • Bi-weekly, monthly, or quarterly contests
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements, and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team


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