Sales Performance Manager
hace 7 días
Job Summary
">Riverbed Technology is seeking a highly skilled Sales Performance Manager to join our team in Barcelona, Spain. As a key member of our sales organization, you will play a critical role in driving revenue growth and expanding our customer base.
">About the Role
">We are looking for a seasoned sales professional with a proven track record of success in software maintenance renewals. Your primary responsibility will be to manage high-volume renewal quotes, negotiate contracts, and build strong relationships with customers and partners.
">Key Responsibilities
">- ">
- Preparation of high-volume renewal quotes for maintenance contracts within 90-120 days prior to expiration and book orders as they are received.">
- Review and interpretation of contractual terms and conditions, proposing creative deal structures and leading pricing negotiations.">
- Validation of customer asset lists, contact and follow-up with customers and partners to ensure timely maintenance renewal.">
- Understand product, systems, and processes to assist in selling maintenance renewals, ensuring contractor/partner/customer awareness and understanding of applicable product elements.">
- Assist customers with any product discrepancies in their install base, including license reconciliations and audits.">
- Manage customer requests for contract merges, transfers, and licenses purges, fielding inbound calls from various sources and working to understand and satisfy the request.">
- Partner with field sales to save any potentially lost maintenance renewal, tracking contract non-renewal including reasons for cancellation.">
- Prepare forecasts of maintenance renewal bookings within a 10% accuracy rate, timely resolution of backlog in assigned territory.">
- Collaborate with marketing, support, sales management, product management, and account management to facilitate new programs, messages, campaigns, and offerings.">
Requirements
">To succeed in this role, you will need:
">- ">
- Multiple years of previous experience in sales, specifically software maintenance renewals, preferred.">
- The ability to thrive in a quota-driven environment, negotiate and up-sell maintenance offerings, and build relationships both internally and externally.">
- Account planning experience and involvement in the alignment of sales, channel, professional services, and training teams around renewal events.">
- The ability to forecast maintenance bookings and a strong desire and willingness to learn.">
- Aptitude to multitask and juggle priorities to facilitate on-time Maintenance & Support Renewals, experience structuring deals, and excel at creative problem-solving.">
- Basic understanding of telecommunications, networking, and IP technology solutions, preferred.">
- Strong preference for second-language proficiency, but not required.">
What We Offer
">At Riverbed Technology, we offer a competitive salary of €80,000 - €100,000 per annum, depending on experience. Our employee benefits package includes flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. We also offer global employee wellness programs crafted to support the physical, emotional, and financial well-being of our employees.
">About Us
">Riverbed Technology is a 20-year-old company disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance. We are a 'customer-first' company with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing.
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