Senior Customer Experience Specialist

hace 6 días


Marbella, Málaga, España Zoco Home A tiempo completo

Are you passionate about great food, exceptional coffee and creating memorable customer experiences in a unique setting? Zoco Cafe, nestled inside the stylish Zoco Home interior design studio and furniture store in Marbella, is looking for a dynamic professional to deliver exceptional customer service and ensure guest satisfaction.

Zoco Cafe offers an organic kitchen and coffee experience within the inspiring atmosphere of Zoco Home. Our space combines the best of culinary delights and interior design, providing a one-of-a-kind setting for our guests.

We are offering a competitive salary of €30,000 - €40,000 per year, depending on experience.

Job Description:

Deliver exceptional customer service and ensure guest satisfaction.

Coordinate with the kitchen team to maintain timely and high-quality service.

Handle customer inquiries, reservations, and special requests professionally.

Assist in maintaining a clean, organized, and inviting cafe environment.

Requirements:

Proven experience as a waitress, preferably in a similar role.

Excellent English and Spanish communication skills.

Strong leadership and organizational abilities.

Friendly, approachable, and customer-focused attitude.

Ability to work in a fast-paced environment.

Benefits:

Full time contract.

A creative work environment.

Competitive salary.

A chance to be part of a unique cafe experience.

Good and flexible work schedule.



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