Customer Experience Ambassador
hace 3 semanas
At Michael Kors, we're passionate about delivering exceptional customer experiences that drive loyalty and repeat business.
As a Customer Experience Ambassador, you'll be part of our dynamic Jet Set Team, providing support for colleagues across the store and taking accountability for your personal self-evaluation and performance.
You'll ensure image and grooming standards are aligned with brand policy, collaborate with management on sales strategies, product knowledge, and brand standards, and practice company behaviors to drive effective use of the behavior toolkit.
Key responsibilities include:
- Leading by example as a Jet Set Ambassador to deliver exceptional customer experiences;
- Maintaining client communication through clienteling apps;
- Proactively managing client databases to increase sales;
- Maintaining floor presence and leading by example;
- Building and maintaining good communication with management to drive store performance.
You'll also meet and exceed sales goals, hold yourself accountable for results, and utilize Product Knowledge packs to become a Selling Expert advising customers with passion and confidence.
In this fast-paced retail environment, you'll ensure loss prevention and H&S guidelines are followed, execute VM standards, and highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.
We're looking for someone with excitement and enthusiasm to work in a fast-paced retail environment, collaborate and inspire team players, and be technology proficient with a strong understanding of leveraging technology to drive sales and customer experience.
This role is an excellent opportunity to join our dynamic team at Michael Kors, offering a competitive salary of approximately $50,000 per annum, depending on location and experience.
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