Customer Experience Specialist

hace 4 semanas

Valencia, Valencia, España Helloprint A tiempo completo
About the Role

We are seeking a highly motivated and customer-focused individual to join our German speaking team as a Customer Experience Specialist. As the first point of contact for our customers, you will be responsible for providing exceptional service and support via phone, email, and chat.

Your key responsibilities will include:

  • Helping customers find the right product and service by proactively assisting them online and offline;
  • Providing service with a smile and embodying our core value of 'Think like a customer';
  • Working collaboratively with our team to ensure seamless customer experiences.
Requirements

To be successful in this role, you will need:

  • A professional level of English and German, both verbally and written;
  • A Bachelor degree or academic level;
  • A customer-friendly attitude and a passion for delivering exceptional service;
  • A dynamic and flexible personality, with a willingness to learn and adapt;
  • Strong communication and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer

As a Customer Experience Specialist at Helloprint, you can expect:

  • A competitive salary and benefits package;
  • Opportunities for growth and professional development;
  • A dynamic and international work environment, with colleagues from around the world;
  • Free Spanish classes and a range of other perks and benefits.
Why Join Helloprint?

Helloprint is a Great Place To Work-Certified company, with a unique culture and challenges at a fast-growing e-commerce company. We offer a dynamic, entrepreneurial, and international environment, with opportunities to grow and design your own career path. Join our team and discover the benefits of working with a company that values its employees and is committed to making a difference.

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