Client Experience Associate
hace 23 horas
Why Work at Cigna Corporation:
We offer a dynamic and supportive work environment that values innovation, teamwork, and employee growth.
Job Role:
The service excellence representative will be responsible for providing exceptional service to our customers.
Main Responsibilities:
- Respond to customer inquiries in a timely and effective manner.
- Meet productivity and quality standards set by management.
- Collaborate with cross-functional teams to resolve complex queries.
Essential Requirements:
- Experience in customer-facing roles (ideally in contact centers or reception).
- Strong Microsoft 365 skills and ability to learn new software quickly.
- Active English language proficiency (C1 level or higher).
Salary and Benefits:
- €35,000 per year
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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