Customer Service Ambassador
hace 6 días
Company Overview
Fairmont Amman is a world-renowned hotel chain that prides itself on delivering exceptional guest experiences. Our team of professionals is dedicated to providing unparalleled service and ensuring that every stay is memorable.
Job Summary
We are seeking an experienced Guest Relations Manager to join our dynamic team. As a key member of our Front Office staff, you will be responsible for ensuring seamless arrivals and departures, handling guest complaints and concerns, and maintaining the highest standards of quality assurance.
Responsibilities
The successful candidate will be tasked with:
- Assisting the Front Office team in preparing for daily arrivals, including room allocation and checks for special requests.
- Effectively dealing with guest comments and complaints, taking full ownership of the situation.
- Providing warm welcomes to guests and overseeing VIP arrivals and departures.
- Maintaining accurate records of guest information and handling complaints and concerns.
- Supporting the Front Desk, Fairmont Gold, and Guest Services teams in their daily operational duties.
Requirements
To succeed in this role, you will need:
- Previous experience in a similar position in a 5-star hotel setting.
- Knowledge of Opera system.
- Strong interpersonal and communication skills, with a passion for delivering exceptional service.
About Us
At Accor Hotels, we believe in creating opportunities for growth and development. We welcome talented individuals who share our passion for delivering exceptional guest experiences and are committed to excellence in all aspects of their work. Join us in shaping the future of hospitality and discover endless possibilities for personal and professional growth.
-
Customer Service Ambassador
hace 4 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoOverview: We are seeking a highly skilled Customer Service Ambassador to join our team at Accorhotel. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.
-
Customer Service Ambassador
hace 3 semanas
Cádiz, Cádiz, España Navy Exchange A tiempo completoJob Summary:Sell general merchandise to customers, exercising professional selling techniques as part of a sales team. Provide exceptional customer service that exceeds expectations.Key Responsibilities:Greet and engage customers in conversation to provide sales-related assistanceAssist customers in selecting merchandise and suggest additional itemsInteract...
-
Customer Service Ambassador
hace 3 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoCompany OverviewFairmont La Hacienda, a 5-star hotel located in southern Spain, offers an exclusive resort experience with breathtaking sea views. Guests can indulge in luxury amenities such as pools, a spa, fitness facilities, and flexible meeting spaces.Salary and BenefitsWe offer a competitive salary and benefits package, including discounted hotel rooms...
-
Customer Service Ambassador
hace 1 mes
Cádiz, Cádiz, España Accorhotel A tiempo completoCompany Overview At Accorhotel, we strive to deliver exceptional experiences for our guests. Our team members are dedicated to creating a warm and welcoming atmosphere that makes every stay unforgettable. Salary We offer a competitive salary of $45,000 per annum, commensurate with your experience and qualifications. This includes a range of benefits and...
-
Customer Service Ambassador
hace 3 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoRole OverviewAs a Customer Service Ambassador at Accorhotel, you will be the first point of contact for our valued guests. Your responsibilities include managing reservations, warmly welcoming guests, and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesGreet and welcome guests with warmth and professionalism using their name...
-
Customer Experience Ambassador
hace 4 semanas
Cádiz, Cádiz, España Accor Hotels A tiempo completoCompany OverviewAbout Accor HotelsAccor Hotels is a pioneering force in responsible hospitality, operating over 5,600 hotels and 10,000 restaurants across 110 countries. With a diverse portfolio of 45 brands, we strive to innovate and challenge the status quo.Our Ambition: To create lasting, memorable experiences for our guests, colleagues, and the planet.A...
-
Customer Service Ambassador
hace 4 semanas
Cádiz, Cádiz, España Fivestar A tiempo completoRole Summary:As a Customer Service Representative at FiveStar, you will be responsible for creating a welcoming atmosphere for customers and colleagues alike. Your primary goal is to provide exceptional service by engaging with customers, handling sales transactions efficiently, and maintaining a clean and well-stocked store environment.
-
Customer Experience Ambassador
hace 4 días
Cádiz, Cádiz, España Accor A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Ambassador to join our team at Fairmont La Hacienda. As a key member of our sales and revenue team, you will be responsible for promoting and selling our luxurious bedrooms and facilities to guests.
-
Front Office Night Hospitality Ambassador
hace 2 días
Cádiz, Cádiz, España Accor Hotels A tiempo completoJob Summary: We are seeking a highly skilled and motivated Front Office Night Hospitality Ambassador to join our team at Accor Hotels. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our night shift, providing exceptional customer service, and maintaining the highest standards of quality and safety.
-
Hotel Ambassador
hace 3 semanas
Cádiz, Cádiz, España AccorHotel A tiempo completoJob SummaryAs a Hotel Ambassador at AccorHotel, you will be responsible for providing exceptional guest service and ensuring a memorable stay for our valued guests. This role requires strong communication and organizational skills, as well as a high level of proficiency in both Spanish and English.Key ResponsibilitiesRespond to guest inquiries and resolve...
-
Hospitality Ambassador
hace 3 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoJob OverviewWe are seeking a highly skilled and dedicated Hospitality Ambassador to join our team at Accorhotel. This role is perfect for individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our guests.Salary and BenefitsThe salary for this position ranges from $45,000 to $65,000 per year,...
-
Front Desk Ambassador
hace 4 semanas
Cádiz, Cádiz, España Accor Hotels A tiempo completoDiscover a world of hospitality with Accor Hotels, where passion and innovation come together to create unforgettable experiences.We're seeking a highly skilled Front Desk Ambassador to join our team at Novotel Samator Surabaya Timur. As the face of our hotel, you'll be responsible for providing exceptional customer service and ensuring that every guest...
-
Luxury Beverage Ambassador
hace 4 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoCompany OverviewFairmont La Hacienda, situated on the San Roque coast in southern Spain, offers an exclusive luxury resort experience with breathtaking sea views. The property features a 5-star hotel and branded residences, along with pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.Job SummaryWe are seeking a skilled Luxury...
-
Hotel Ambassador
hace 2 días
Cádiz, Cádiz, España Accor Hotels A tiempo completoCompany OverviewFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. This prestigious hotel boasts 391 guest rooms and suites, with dedicated Fairmont Gold rooms and lounge, providing an unparalleled level of comfort and service.The hotel features an expansive pool and beach area, complemented by a health...
-
Customer Experience Ambassador
hace 2 días
Cádiz, Cádiz, España Accor Hotels A tiempo completo**Company Overview**Accor Hotels, a leading hospitality company, proudly presents an exceptional opportunity for a Front Office Services Agent to join our team in Adelaide. As a winner of prestigious awards, including the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, we set the benchmark...
-
Customer Experience Ambassador
hace 3 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoAbout AccorhotelAt Accorhotel, we strive to deliver exceptional customer experiences that exceed our guests' expectations. As a Front Office Agent, you will play a vital role in achieving this goal by providing warm and professional service to our valued guests.About the JobWe are seeking a skilled and dynamic Front Office Agent to join our team at Fairmont...
-
Master Mixologist and Service Ambassador
hace 3 semanas
Cádiz, Cádiz, España Accorhotel A tiempo completoFairmont La Hacienda is an exclusive 5-star resort in southern Spain, offering a luxurious experience with breathtaking sea views.Situated on the San Roque coast, near Sotogrande, it features branded residences, pools, a spa, fitness facilities, and flexible meeting spaces.Guests can indulge in golfing at two renowned courses, enjoy beach activities, or...
-
Housekeeping Ambassador
hace 2 días
Cádiz, Cádiz, España Accor Hotels A tiempo completoOverviewMondrian Singapore is an upscale hotel situated in the heart of the city, offering a unique blend of luxury and innovation. Our hotel is ideally placed between the vibrant neighborhoods of Chinatown and the CBD, providing guests with easy access to top-notch amenities and entertainment options.We are seeking a highly motivated Housekeeping Ambassador...
-
Customer Service Liaison
hace 1 mes
Cádiz, Cádiz, España Accorhotel A tiempo completoAbout UsFairmont La Hacienda is a luxurious 5-star hotel situated on the San Roque coast, offering breathtaking sea views and an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.Job OverviewWe are seeking a highly skilled and experienced Customer Service Liaison to join our team. This role is a fantastic opportunity to provide...
-
Customer Service Representative
hace 3 semanas
Cádiz, Cádiz, España Elevate Headhunting Inc A tiempo completoAbout the Role:We are seeking a highly skilled and organized Front Office Associate to join our team at Elevate Headhunting Inc. This individual will be responsible for providing exceptional customer service to clients, ensuring that all interactions are professional and courteous.Key Responsibilities:Provide administrative support to the front office...