Cybersecurity Consultant for Global Antivirus Solutions
hace 2 semanas
**Job Overview**
We are seeking a highly skilled Cybersecurity Consultant to join our team at Teleperformance Greece. This is a unique opportunity to work with the leading IT Security Software companies and protect personal data.
About the Role
In this role, you will be responsible for ensuring full functionality of antivirus protection, troubleshooting technical issues using your problem-solving skills, and maintaining high customer satisfaction representing a major brand. You will also provide and maintain strong, professional relationships with all partners and show empathy at all times.
Your Responsibilities
- Communicate with customers via phone, chat & email
- Troubleshoot technical issues using problem-solving skills
- Maintain high customer satisfaction
- Provide and maintain strong professional relationships with all partners
- Log cases on internal systems
About You
To succeed in this role, you will need:
Fluency in PortugueseVery good communication skills in EnglishExceptional written and spoken communication skillsFamiliarity with current Anti-Malware and Firewall productsAbility to install an operating system and additional softwareKnowledge of MAC, iOS, Android Operating SystemsBase knowledge of networking technologies (TCP/IP, DNS, WLAN)What We Offer
We offer a competitive monthly salary of €3,000 + 2 extra salaries per year, complete relocation support, health care benefits, and numerous discounts. You will also receive free online Greek language courses and have access to state-of-the-art premises with relaxing break areas. Our company is certified as a Great Place to Work and fosters diversity and equal opportunities for all employees.
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