Dvp Of Operations Emea
hace 1 día
About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.Our Mission: To deliver exceptional operational excellence and drive business growth through innovative solutions, strategic partnerships, and a commitment to excellence.
Job DescriptionThe Division Vice President of Operations for EMEA at TaskUs will assume a critical role in the leadership team, shaping and executing our operational strategies with unwavering dedication to efficiency, quality, and client satisfaction. This senior-level position demands a seasoned professional with a proven track record of orchestrating operational excellence within the dynamic landscape of the BPO industry.Your responsibilities encompass a wide spectrum, including developing and implementing operational strategies aligned with our overarching business objectives. You will act as the architect of our operational performance, overseeing various units to ensure we consistently meet or surpass key performance indicators (KPIs) and service level agreements (SLAs). Your commitment to quality assurance will be instrumental in upholding the highest standards of service delivery while instilling a culture of perpetual improvement and excellence.
Key Responsibilities:- Operational Strategy: Develop, communicate, and execute the company's operational strategy, aligning it with overall business objectives. Continuously assess and adapt the strategy to meet evolving industry dynamics.
- Performance Management: Oversee the performance of various operational units, ensuring that key performance indicators (KPIs) and service level agreements (SLAs) are met or exceeded consistently.
- Quality Assurance: Implement and maintain robust quality assurance processes to uphold the highest standards of service delivery. Drive a culture of continuous improvement and quality excellence.
- Client Engagement: Foster strong relationships with clients, serving as a trusted partner in understanding their unique needs and ensuring our services align with their objectives.
- Team Leadership: Lead and inspire a diverse team of operational professionals, promoting collaboration, growth, and accountability. Provide mentorship and professional development opportunities.
- Process Optimization: Identify opportunities for process optimization, automation, and efficiency enhancements. Implement best practices and technology solutions to streamline operations.
- Budget Management: Manage the operational budget effectively, optimizing resource allocation and cost control to achieve operational excellence while maintaining profitability.
- Risk Management: Identify operational risks and develop mitigation strategies. Ensure compliance with industry regulations and client-specific requirements.
€80,000 - €110,000 per annum, depending on experience.
Qualifications:- 7+ years in a Senior Leadership role of a large business managing multiple sites, BPO experience in EMEA strongly preferred.
- Proven track record of driving operational efficiency, quality, and client satisfaction.
- Strong understanding of BPO operations, industry trends, and emerging technologies.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to build and lead high-performing teams.
- Strategic thinker with the ability to translate strategies into actionable plans.
- Strong analytical and problem-solving skills.
- Bachelor's degree in Business, Operations Management, or a related field. MBA or advanced degree is preferred.
-
EMEA Sales Operations Analyst: Cloud Transformation Expert
hace 3 semanas
Madrid, Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completoJob DescriptionWe are seeking an EMEA Sales Operations Analyst to join our AWS EMEA SARL (Spain Branch) team. This role will be based in the EMEA region and will report to the EMEA Specialist Sales leadership.About the RoleThe EMEA Sales Operations Analyst will be responsible for driving revenue, adoption, and growth from the largest and fastest-growing...
-
Operations Manager EMEA
hace 4 semanas
Madrid, Madrid, España Guidewire Software A tiempo completoJob Title: Operations Manager EMEALocation: Remote, EMEA RegionAbout the Role:We are seeking an experienced Operations Manager to join our Professional Services team in EMEA. The successful candidate will be responsible for overseeing the operational aspects of the EMEA Portfolio Professional Services (PS) team at Guidewire.The role involves managing team...
-
EMEA Sales Operations Business Analyst
hace 4 semanas
Madrid, Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completoAbout the RoleWe are seeking a highly skilled EMEA Sales Operations Business Analyst to join our team at AWS EMEA SARL (Spain Branch). In this role, you will be responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers.
-
Financial Operations Analyst EMEA
hace 4 semanas
Madrid, Madrid, España Boston Scientific Gruppe A tiempo completoJob Title: Financial Operations Analyst EMEAAre you looking for a career opportunity in finance that offers a mix of analysis and support?This role provides key financial support to Country and Central Financial Planning Analysis (FP&A) Managers, enabling the effective annual and quarter planning, analysis and reporting activities. As a Financial Operations...
-
AWS EMEA Sales Operations Lead
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoDrive revenue growth and adoption across EMEA markets as an experienced sales operations leader. Partner with Demand Generation leadership to define strategic priorities, develop processes, and execute key initiatives. Analyze industry data to understand competitive landscapes and customer trends.Key responsibilities include supporting the development of...
-
Emea Sales Strategy and Operations Analyst
hace 1 mes
Madrid, Madrid, España Engineeringuk A tiempo completoJob SummaryThis role involves supporting sales managers and sales strategy & ops leaders in running sales processes aligned to day-to-day execution of the business. The ideal candidate will have strong analytical skills and be passionate about working with data to develop and own process improvements. Key Responsibilities• Support in the development of...
-
Senior Operations Director EMEA
hace 3 semanas
Madrid, Madrid, España Taskus A tiempo completoAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions for fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands efficiently.Leveraging a cloud-based infrastructure, TaskUs serves clients across various sectors, including social media,...
-
Emea Services Director of Support Operations
hace 4 semanas
Madrid, Madrid, España Motorola Solutions A tiempo completoJob OverviewMotorola Solutions is seeking an experienced and skilled EMEA Services Support Manager to lead our remote team across the region. As part of our International Business Operations Organisation, you will be responsible for managing the EMEA team, aligning processes, leveraging knowledge, supporting International Initiatives, and continuous...
-
Finance Operations Analyst: Building EMEA Financial Futures
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoAt Boston Scientific, we're pushing the boundaries of medical technology to improve patients' lives. As a key member of our team, you'll play a crucial role in shaping the future of financial operations in EMEA.About the RoleThe EMEA Financial Operations (FinOps) Analyst is a vital position that supports our reporting, planning, innovation, and compensation...
-
Senior Fleet Operations Director
hace 4 semanas
Madrid, Madrid, España Cemex A tiempo completoAbout the RoleAs a Senior Fleet Operations Director for Cemex, you will play a crucial role in driving excellence in fleet management across the EMEA region. This includes overseeing the implementation of best practices, developing and deploying high-level fleet management plans, and ensuring compliance with safety and sustainability standards.
-
Senior Sales Strategy and Operations Specialist
hace 4 semanas
Madrid, Madrid, España Aws Emea Sarl (Spain Branch) A tiempo completoAbout the RoleAs a key member of our EMEA ISV Sales Strategy and Operations team at Aws Emea Sarl (Spain Branch), you will play a vital role in supporting sales managers and leaders in executing sales processes aligned with day-to-day business operations.Key ResponsibilitiesDevelop strategies and implementation processes to aid customers on their cloud...
-
Sales Operations Strategy and Process Improvement Lead
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoJoin Amazon's EMEA Sales Operations team as a Strategy and Process Improvement Lead, where you will play a pivotal role in driving revenue growth and adoption across the region. Our team is responsible for driving revenue, adoption, and growth from large and fast-growing small- and mid-market accounts to enterprise-level customers.We are looking for an...
-
Cryptocurrency Regulatory Specialist
hace 4 semanas
Madrid, Madrid, España Tether Operations A tiempo completoPosition OverviewTether Operations is searching for a seasoned regulatory professional to join our EMEA Regulatory Compliance team. The ideal candidate will possess a deep understanding of legal and regulatory requirements pertaining to the crypto-asset industry in the EMEA region. They will be responsible for developing and executing regulatory strategies,...
-
Chief Security Officer
hace 3 semanas
Madrid, Madrid, España Tecnatom S.A.U. A tiempo completoJob DescriptionTecnatom S.A.U. is seeking a highly experienced Chief Security Officer - EMEA Operations to lead the development, implementation, and oversight of all security programs across our EMEA sites.About the RoleThis key position will serve as a single point of contact for local senior leadership, customer representatives, and liaison between the...
-
Emea Sales Strategy and Operations Analyst
hace 1 mes
Madrid, Madrid, España Amazon A tiempo completoJob SummaryThis role is responsible for supporting the EMEA Sales Strategy and Operations team in developing and implementing strategies to drive sales growth and improve operational efficiency. The ideal candidate will have a strong analytical background, experience with data analysis and visualization tools, and excellent communication skills.Key...
-
Senior Operations Coordinator
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoAbout the RoleThe Senior Operations Coordinator will provide comprehensive support to the EMEA PI VP and the wider PI EMEA Leadership Team. This is a highly visible role that requires strong communication, interpersonal, and relationship-building abilities.ResponsibilitiesSupport EMEA PI VP in the following areas:Research and prepare comprehensive travel...
-
Head of Regional Talent Development and Operations
hace 14 horas
Madrid, Madrid, España Empresa Reconocida A tiempo completoEmpresa Reconocida is seeking an experienced Sr. Director, Employee Success People Consultants to join our Global ES People Consultant leadership team in EMEA.We are looking for a visionary leader who can evolve our service delivery model and develop consistent and standardized ways of working in support of our EMEA Operating Model. As a key member of the...
-
Director of Operations, Service Delivery Expert
hace 4 semanas
Madrid, Madrid, España Guidewire Software A tiempo completoJob OverviewWe are seeking a highly skilled Director of Operations to join our Professional Services team at Guidewire Software. This is a fantastic opportunity to lead a high-performing team and drive operational excellence in the EMEA region.
-
Operations Director EMEA
hace 4 semanas
Madrid, Madrid, España Marshall Group A tiempo completoAt Marshall Group, we're driving the path to purchase from trigger point to post-purchase experience. This opportunity allows you to create a seamless sales process for regional EMEA teams to excel. Our eCom and strong distribution channel, spanning 100 markets with major retailers and specialist stores, form the backbone of our success.We're taking...
-
Strategic Design
hace 1 día
Madrid, Madrid, España Amazon A tiempo completo**Job Title:** Strategic Design & Construction Director for EMEA Operations**Overview:** As a key member of the Global Real Estate & Facilities (GREF) team at Amazon, we are seeking an experienced and visionary Design & Construction Manager to lead our EMEA operations. The successful candidate will develop and execute consistent strategies for managing...