Financial Services Support Representative

hace 2 días


Madrid, Madrid, España Ravenpack A tiempo completo

About Us
At RavenPack, we're pioneers in developing cutting-edge AI tools for the finance industry. With 20 years of expertise as a leading big data analytics provider, we empower our clients to enhance returns, reduce risk, and increase efficiency. Building on this expertise, we're launching a new suite of GenAI and SaaS services, designed for financial professionals. With the launch of Bigdata.Com, we're transforming financial decision-making through innovative AI and data sets.

Job Overview
We're seeking an entry-level Customer Support Specialist to join our Customer Success team in Marbella. This role focuses on supporting our growing base of individual customers and small businesses. If you're passionate about customer service, eager to learn, and ready to start your career in a dynamic environment, this is the perfect opportunity for you.

Responsibilities

  • Customer Champion: Assist new and existing customers with their inquiries and issues, ensuring a seamless experience.
  • Onboarding Guru: Conduct engaging onboarding sessions to help new customers kick-start their journey with our products.
  • Product Expert: Develop an in-depth understanding of our products and services, becoming the go-to resource for our customers.
  • Multitasking Pro: Excel in a fast-paced environment by efficiently prioritizing tasks, solving problems, and multitasking.
  • Tech Support: Provide basic technical support and troubleshooting, turning challenges into solutions.
  • Record Keeper: Document and track customer interactions and solutions meticulously.

Requirements

  • Communication Whiz: Exceptional communication and customer service skills.
  • Problem Solver: Strong ability to investigate and resolve customer issues creatively.
  • Tech Enthusiast: Basic knowledge of technical tools and a keen willingness to learn.
  • Team Player: Collaborative spirit with a proactive attitude.
  • Educational Background: Associate degree or equivalent is required.
  • Desirable: Previous experience in customer service, interest in technology or data analytics.


  • Madrid, Madrid, España Teleperformance Spain A tiempo completo

    We are seeking talented professionals to join our international team at Teleperformance Spain, a leading provider of business process outsourcing solutions.With over 40 years of experience in the banking industry, a presence in 88 countries, and a team of over 420,000 employees, we are committed to delivering exceptional customer experiences in the financial...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach to financial transactions.We're unique in our approach to innovation, testing, and implementation. Our vibrant community reflects the complexity and...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by facilitating the movement of value across borders, through cities, and overseas.Job SummaryWe're seeking a dynamic Customer Success Manager (CSM) to join our team at Swift Financial Messaging...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by facilitating the movement of value across borders, through cities, and overseas.Job SummaryWe're seeking a dynamic Customer Success Manager (CSM) to join our team at Swift Financial Messaging...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About Swift Financial Messaging Services, the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities, and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    We're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in today's connected and exciting era.We're unique too. Established to find a better way for the global financial community to move value – a reliable, safe, and secure approach that the community can trust,...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in a connected and exciting era. We innovate diligently, test exhaustively, then implement fast. In 200+ countries and legal territories, we serve a community of more than 12,000 banks and financial...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    We're seeking a dynamic Customer Success Manager to join our team at Swift Financial Messaging Services. In this role, you will be at the forefront of proactive customer engagement, guiding customers beyond the onboarding phase to ensure they maximize the value of our products and services.Key Responsibilities:Proactive customer engagement to ensure...


  • Madrid, Madrid, España Ravenpack A tiempo completo

    About UsRaven Pack is a leading provider of big data analytics solutions for the finance industry. With 20 years of experience, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.We are now launching a new suite of Gen AI and SaaS services, designed specifically...


  • Madrid, Madrid, España Blue Light Card A tiempo completo

    Role OverviewWe are seeking a dynamic and versatile Partner Manager to join our Partnerships team at Blue Light Card. This is a newly created role designed to support rapid growth and drive the success of our financial services category.Key ResponsibilitiesManage relationships with financial services partners and vendors to ensure mutual successCollaborate...


  • Madrid, Madrid, España Swift A tiempo completo

    About the RoleSwift is seeking a skilled Senior Financial Services Consultant to join our team. As a key member of our consulting team, you will be responsible for delivering technical and business consulting services to our clients. Your expertise will be essential in helping our clients navigate the complexities of the financial services industry.Key...


  • Madrid, Madrid, España Blue Light Card A tiempo completo

    About the RoleWe are seeking a dynamic and versatile Partner Manager to join our Partnerships team at Blue Light Card. This is a newly created role designed to support rapid growth and drive the success of our financial services category.The ideal candidate will have previous experience in account management or business operations within the financial...


  • Madrid, Madrid, España Blue Light Card A tiempo completo

    About the RoleThe Blue Light Card Partnerships team is seeking a dynamic and versatile Partner Manager to support the rapid growth of our financial services category. As the primary point of contact for financial services partners and vendors, you will manage relationships to ensure mutual success and collaborate with partners to execute joint marketing...


  • Madrid, Madrid, España Blue Light Card A tiempo completo

    About the RoleWe are seeking a dynamic and versatile Financial Services Partnership Manager to join our team at Blue Light Card. This is a newly created role designed to support rapid growth and drive the success of our financial services category.Key ResponsibilitiesServe as the primary point of contact for financial services partners and vendors, managing...


  • Madrid, Madrid, España Blue Light Card A tiempo completo

    Role OverviewBlue Light Card is seeking a dynamic and versatile Partner Manager to join our team and support the growth of our financial services category.As a key member of our Partnerships team, you will be responsible for managing relationships with financial services partners and vendors, collaborating with partners to execute joint marketing...


  • Madrid, Madrid, España F4460 Franklin Templeton International Services S.à r.l. Sucursal En España A tiempo completo

    About the Role:We are seeking highly motivated and detail-oriented interns to join our dynamic team in Madrid. As a Sales and Marketing Intern, you will be responsible for supporting the business development of current clients, preparing presentations, responding to client queries, and assisting at external events.About the Team:Our team is dedicated to...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Customer Support Representative with Farsi Language SkillsAbout the Role:Wibit Consulting & Services is seeking a highly skilled Customer Support Representative with Farsi language skills to join our team in Limassol. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, resolving...


  • Madrid, Madrid, España Swift A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by providing a reliable, safe, and secure approach for the global financial community to move value.We're unique in our approach to innovation, testing, and implementation. Our vibrant community...


  • Madrid, Madrid, España Urban Recruits A tiempo completo

    Are you passionate about online advertising and new technologies?Urban Recruits is seeking a skilled Customer Support Representative to join our team in Lisbon, Portugal. As a key member of our support team, you will provide top-notch assistance to our clients, helping them navigate the world of online advertising.Responsibilities: Provide expert advice on...


  • Madrid, Madrid, España Swift A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission is to support the global economy by enabling secure and efficient financial transactions.As a Customer Success Manager, you will be at the forefront of proactive customer engagement, guiding customers to maximize the value of our...