Financial Services Support Representative

hace 4 semanas


Madrid, Madrid, España Ravenpack A tiempo completo

About Us
At RavenPack, we're pioneers in developing cutting-edge AI tools for the finance industry. With 20 years of expertise as a leading big data analytics provider, we empower our clients to enhance returns, reduce risk, and increase efficiency. Building on this expertise, we're launching a new suite of GenAI and SaaS services, designed for financial professionals. With the launch of Bigdata.Com, we're transforming financial decision-making through innovative AI and data sets.

Job Overview
We're seeking an entry-level Customer Support Specialist to join our Customer Success team in Marbella. This role focuses on supporting our growing base of individual customers and small businesses. If you're passionate about customer service, eager to learn, and ready to start your career in a dynamic environment, this is the perfect opportunity for you.

Responsibilities

  • Customer Champion: Assist new and existing customers with their inquiries and issues, ensuring a seamless experience.
  • Onboarding Guru: Conduct engaging onboarding sessions to help new customers kick-start their journey with our products.
  • Product Expert: Develop an in-depth understanding of our products and services, becoming the go-to resource for our customers.
  • Multitasking Pro: Excel in a fast-paced environment by efficiently prioritizing tasks, solving problems, and multitasking.
  • Tech Support: Provide basic technical support and troubleshooting, turning challenges into solutions.
  • Record Keeper: Document and track customer interactions and solutions meticulously.

Requirements

  • Communication Whiz: Exceptional communication and customer service skills.
  • Problem Solver: Strong ability to investigate and resolve customer issues creatively.
  • Tech Enthusiast: Basic knowledge of technical tools and a keen willingness to learn.
  • Team Player: Collaborative spirit with a proactive attitude.
  • Educational Background: Associate degree or equivalent is required.
  • Desirable: Previous experience in customer service, interest in technology or data analytics.


  • Madrid, Madrid, España Teleperformance Spain A tiempo completo

    We are seeking talented professionals to join our international team at Teleperformance Spain, a leading provider of business process outsourcing solutions.With over 40 years of experience in the banking industry, a presence in 88 countries, and a team of over 420,000 employees, we are committed to delivering exceptional customer experiences in the financial...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About Swift Financial Messaging Services, the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities, and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global...


  • Madrid, Madrid, España Blackline A tiempo completo

    About the Role:We are seeking a highly motivated Financial Services Representative to join our team at BlackLine. As a Financial Services Representative, you will be responsible for developing demand for our products and solutions.Your Key Responsibilities:Qualify marketing-generated leads from campaigns, website programs, conferences, and other...


  • Madrid, Madrid, España Recruit4Work SL A tiempo completo

    Are you looking to enhance your professional career in the financial sector? We are seeking a highly skilled and motivated Global Financial Services Representative to join our international team at Recruit4Work SL. This exciting opportunity allows you to grow professionally while experiencing a new country, culture, and language.About the Role:We are...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About UsSwift is the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant as we innovate diligently, test exhaustively, and implement fast to serve a community of over 12,000 banks and financial institutions across 200+ countries and legal territories.We are seeking a dynamic...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    We're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in today's connected and exciting era.We're unique too. Established to find a better way for the global financial community to move value – a reliable, safe, and secure approach that the community can trust,...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in a connected and exciting era. We innovate diligently, test exhaustively, then implement fast. In 200+ countries and legal territories, we serve a community of more than 12,000 banks and financial...


  • Madrid, Madrid, España Swift Financial Messaging Services A tiempo completo

    About the OrganizationWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in this connected and exciting era, as we strive to be better and constantly evolve in an ever-changing landscape without undermining trust. With a presence in 200+ countries and legal territories...


  • Madrid, Madrid, España Recruit4work Sl A tiempo completo

    Job OverviewAre you looking for a new challenge that combines your passion for finance with your desire to explore a new culture? We are seeking a highly motivated and skilled Global Financial Services Representative to join our team in Madrid, Spain.About the RoleWe offer a full-time position (39 hours/week) with a permanent employment contract, providing...


  • Madrid, Madrid, España Munay Global Services A tiempo completo

    We're looking for exceptional customer support representatives to work with our esteemed clients in the banking industry at Munay Global Services. Our team is committed to delivering top-notch service, and we're seeking talented individuals who can provide world-class support to customers.Job ResponsibilitiesProvide customer support related to banking...


  • Madrid, Madrid, España Ravenpack A tiempo completo

    About UsRaven Pack is a leading provider of big data analytics solutions for the finance industry. With 20 years of experience, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.We are now launching a new suite of Gen AI and SaaS services, designed specifically...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Drive innovation and impact the future of financial services as a Product Manager with Wibit Consulting & Services. We are an award-winning liquidity and technology solutions company seeking a Russian-speaking professional to join our team.About the RoleThis is a unique opportunity to work in a fast-paced environment, driving product development and growth...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Company Overview: Wibit Consulting & Services (Wibitcs) is a leading investment firm offering Forex and CFD trading services. We are committed to providing exceptional customer experiences and building strong relationships with our clients.Job Summary: We are seeking a highly skilled Japanese-speaking Customer Support Agent to join our team in Limassol,...

  • Senior Financial Manager

    hace 2 semanas


    Madrid, Madrid, España Caterpillar Financial Services Corporation A tiempo completo

    Career Area: FinanceJob Description:Your Work Shapes the World at Caterpillar Inc.Caterpillar Financial Services Corporation is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years,...


  • Madrid, Madrid, España Teleperformance A tiempo completo

    We are seeking highly motivated professionals to join our international team at Teleperformance, a world-leading BPO organization with over 40 years of experience in the banking industry. With operations in 88 countries and more than 420,000 employees, we are building a multilingual team of investment specialists.As an Investment Support Specialist, you will...


  • Madrid, Madrid, España Blue Light Card A tiempo completo

    Role OverviewWe are seeking a dynamic and versatile Partner Manager to join our Partnerships team at Blue Light Card. This is a newly created role designed to support rapid growth and drive the success of our financial services category.Key ResponsibilitiesManage relationships with financial services partners and vendors to ensure mutual successCollaborate...


  • Madrid, Madrid, España Swift A tiempo completo

    About the RoleAt Swift, we're driving innovation in the financial industry and are seeking a skilled Financial Services Specialist to join our team. As a leading provider of secure financial messaging services, headquartered in Belgium, we're proud to support the global economy.Our MissionWe innovate diligently, test exhaustively, then implement fast,...


  • Madrid, Madrid, España Recruit4 A tiempo completo

    **New Career Opportunities in Financial Services**Are you a customer-oriented professional looking to take your career to the next level in the financial services industry? Do you have a strong passion for delivering exceptional service to clients in the German market? We are seeking highly motivated and experienced customer service representatives to join...


  • Madrid, Madrid, España Dac Beachcroft Llp A tiempo completo

    Job Title: Financial Services PartnerJob Description:The successful candidate will provide financial information, analysis, and support to Business Services functions, working closely with various stakeholders. The role involves ownership and control of month-end reporting on Overhead Costs for the Group, interpreting data, and understanding its impact on...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Wibit Consulting & Services (Wibitcs) is a leading partner for companies in the financial industry, offering cutting-edge solutions to drive growth and success. As a Global Financial Services Professional, you will play a vital role in our team, providing exceptional support to clients worldwide.Location: Remote (EMEA)Employment type: Full-timeRemuneration:...