Account Manager, Key Accounts
hace 1 día
About Qualifyze
Our MissionWe are a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,200 pharmaceutical and healthcare companies globally. With a track record of over 3,000 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, we stand as the all-in-one partner for quality compliance and supply chain risk mitigation.
Job OverviewAs a Regional Account Manager, you will play a pivotal role in driving our mission by generating net new ARR through retaining and upselling existing customers. This role is critical to maintaining strong client relationships and ensuring that customers outsource as many of their audits to us as possible.
You will act as a trusted partner for your assigned accounts, working collaboratively with internal teams and leveraging your expertise to help our clients succeed while growing our footprint within their organizations.
Key Responsibilities- Manage a portfolio of existing clients, building and maintaining strong, long-term relationships.
- Own the customer journey after the Account Executive closes the deal, ensuring a seamless handover and continuous value delivery.
- Drive upselling and cross-selling opportunities within your assigned accounts to achieve a 100% share of wallet.
- Conduct outreach campaigns to existing clients via phone, email, and social touches to secure meetings and discuss opportunities.
- Visit key accounts on-site (+€30k deal size) to strengthen relationships and uncover new business opportunities.
- Collaborate closely with Customer Success Managers, the supplier sales team, and operations to ensure audits are carried out successfully.
- Keep CRM (HubSpot) updated with accurate data on deals, forecasts, and opportunities, following the current sales methodology.
- Regularly submit forecasts for the following month, providing detailed visibility into pipeline health and deal progress.
- Proven track record in account management, customer success, or a related sales role, ideally within B2B or Life Sciences industries.
- Strong communication and interpersonal skills, with the ability to build relationships and engage with clients at all levels.
- Proficiency in using CRM tools (HubSpot preferred) and managing pipelines.
- Highly organized with strong attention to detail and the ability to manage multiple accounts and priorities effectively.
- Self-motivated and capable of working independently while collaborating with cross-functional teams.
- A pragmatic approach to problem-solving and driving results.
- Flexible schedules throughout the year.
- Competitive salary: €60,000 - €80,000 per year.
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