Banquet Captain
hace 2 semanas
We are seeking a highly skilled Banquet Captain to join our team at Marriott International. As a key member of our food and beverage service team, you will be responsible for ensuring seamless execution of events and functions.
Key Responsibilities- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions, and prepare and present checks to group contacts for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintain cleanliness of work areas throughout the day.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time.
- High school diploma or equivalent.
- At least 2 years of related work experience.
- At least 1 year of supervisory experience.
- None.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Marriott International, we are committed to delivering exceptional service and creating unforgettable experiences for our guests. As a Banquet Captain, you will play a critical role in ensuring the success of our events and functions. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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