Banquet Captain
hace 7 días
As a Banquet Captain at The Ritz-Carlton, you will be responsible for ensuring exceptional service standards are met in all banquet and event operations. This includes communicating service needs to chefs and stewards, managing total charges for group functions, and preparing and presenting checks to group contacts for payment. You will also ensure banquet rooms, restaurants, and coffee breaks are ready for service, and inspect the cleanliness and presentation of all china, glass, and silver prior to use. Additionally, you will check in with guests to ensure satisfaction, set tables according to type of event and service standards, and communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Key Responsibilities
- Communicate service needs to chefs and stewards throughout functions
- Total charges for group functions, and prepare and present checks to group contacts for payment
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use
- Check in with guests to ensure satisfaction
- Set tables according to type of event and service standards
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Requirements
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- High school diploma or equivalent
Preferred Qualifications
- Supervisory experience in a food and beverage or hospitality environment
- Knowledge of food and beverage operations and service standards
What We Offer
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
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