Banquet Captain

hace 2 semanas


Barcelona, Barcelona, España The Ritz-Carlton A tiempo completo
Job Title: Banquet Captain

Job Summary:

We are seeking a highly skilled and experienced Banquet Captain to join our team at The Ritz-Carlton. As a Banquet Captain, you will be responsible for ensuring the smooth execution of events and functions, providing exceptional service to our guests, and maintaining the highest standards of quality and professionalism.

Key Responsibilities:
  • Communicate effectively with chefs, stewards, and other team members to ensure seamless service delivery.
  • Total charges for group functions and prepare and present checks to group contacts for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service, and that proper centerpieces are displayed on every table.
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
  • Check in with guests to ensure satisfaction and address any concerns or issues.
  • Set tables according to type of event and service standards.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain cleanliness of work areas throughout the day.
Requirements:
  • High school diploma or equivalent required.
  • At least 2 years of related work experience, preferably in a luxury hotel or resort setting.
  • Supervisory experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Physical stamina to stand, sit, or walk for extended periods.

About The Ritz-Carlton:

We are a world-renowned luxury hotel chain that prides itself on delivering exceptional service and creating unforgettable experiences for our guests. Our team members are passionate about hospitality and are committed to exceeding our guests' expectations.


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