Assistant Banquet Manager

hace 3 semanas


Barcelona, Barcelona, España Hyatt Corporation A tiempo completo
Assistant Banquet Manager Job Summary

The Assistant Banquet Manager will play a key role in ensuring the success of banquet events at the hotel. This individual will assist the Department Head in managing event room set-ups, service, and maintenance of all banquet functions and equipment, as well as scheduling required staff for banquet functions.

Responsibilities:
  • Support and manage the Events Department, working closely with the Food and Beverage Director and other hotel departments.
  • Supervise, empower, lead, coach, and motivate the Banquet team, including captains, food servers, and lead house attendants, to achieve exceptional guest service results and complete associate engagement.
  • Assist the hotel in reaching top box service scores on Meeting Planner surveys.
  • Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
  • Responsible for the appropriate and timely set up of all functions and meetings, maintaining standards of food, beverage, and meeting specifications.
  • Responsible for proactively reviewing staffing and equipment needs.
  • Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor, and Beverage.
  • Responsible for maintaining a high energy, positive, professional appearance.
  • Responsible for developing innovative and creative décor for Banquet function space.
  • Responsible for short and long-term banquet functions in the front and back of the house.
  • Create an environment establishing highest standards of quality service and ensure implementation through effective hiring, training, development, promotion, and continuous reinforcement.
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory, and budget for food and beverage functions.
  • Perform daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
  • Ability to develop ideas for special events and holiday functions.
Requirements:
  • Full-time position requiring full flexibility, including the ability to work weekends and holidays and a varied schedule.
  • A true desire to understand and anticipate the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Must be proficient in general computer knowledge.
  • Candidates should be extremely creative, innovative, detail-oriented, and organized.
  • Hotel experience and a thorough understanding of all levels of banquet service.
  • 2 years of minimal previous experience as an Event Services Manager/Assistant, Catering/Convention Services Manager/Assistant Manager, Event Services Captain, or Event Services Supervisor, typically with Hyatt.
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service.


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