Assistant Manager

hace 2 semanas


Barcelona, Barcelona, España Accor Hotels A tiempo completo
Job Title: Assistant Manager - Banquet

At Accor Hotels, we're looking for a skilled and experienced Assistant Manager to join our team. As a key member of our Banquet Operations team, you'll play a vital role in ensuring the smooth execution of events and banquets at our hotel.

Key Responsibilities:
  • Manage inventory and stock levels to optimize efficiency and minimize waste.
  • Develop and implement sales strategies to increase revenue and drive business growth.
  • Prepare and analyze financial reports to identify areas for improvement and implement corrective actions.
  • Manage event costs within budget and explore opportunities to reduce expenses without compromising quality.
  • Ensure strict adherence to Events & Banqueting SOPs and internal bill settlement policy.
Operational Excellence:
  • Organize and prioritize team tasks to ensure seamless event execution.
  • Develop and maintain product knowledge to enhance the guest experience.
  • Initiate and maintain repeat guest history and communicate effectively with the team.
  • Ensure prompt guest recognition and personalized service.
  • Prepare event spaces to a high standard and ensure equipment is used correctly.
Business Acumen:
  • Supervise team sales behavior and analyze event sales and revenue.
  • Develop and implement strategies to achieve and exceed financial budgets.
  • Train the team in up-selling and suggestive selling techniques.
  • Enhance guest loyalty through quality of service.
Team Management:
  • Evolve working methods in line with brand philosophy.
  • Respect labor law and prepare work schedules accordingly.
  • Integrate, train, and manage personnel to improve skills and support career development.
  • Ensure staff are well-presented and maintain a smooth coordination between departments.

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