Assistant Manager
hace 2 semanas
At Accor Hotels, we're looking for a skilled and experienced Assistant Manager to join our team. As a key member of our Banquet Operations team, you'll play a vital role in ensuring the smooth execution of events and banquets at our hotel.
Key Responsibilities:- Manage inventory and stock levels to optimize efficiency and minimize waste.
- Develop and implement sales strategies to increase revenue and drive business growth.
- Prepare and analyze financial reports to identify areas for improvement and implement corrective actions.
- Manage event costs within budget and explore opportunities to reduce expenses without compromising quality.
- Ensure strict adherence to Events & Banqueting SOPs and internal bill settlement policy.
- Organize and prioritize team tasks to ensure seamless event execution.
- Develop and maintain product knowledge to enhance the guest experience.
- Initiate and maintain repeat guest history and communicate effectively with the team.
- Ensure prompt guest recognition and personalized service.
- Prepare event spaces to a high standard and ensure equipment is used correctly.
- Supervise team sales behavior and analyze event sales and revenue.
- Develop and implement strategies to achieve and exceed financial budgets.
- Train the team in up-selling and suggestive selling techniques.
- Enhance guest loyalty through quality of service.
- Evolve working methods in line with brand philosophy.
- Respect labor law and prepare work schedules accordingly.
- Integrate, train, and manage personnel to improve skills and support career development.
- Ensure staff are well-presented and maintain a smooth coordination between departments.
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