Sports Fashion Customer Support Specialist
hace 1 semana
ASICS, a multinational and world-famous sports brand, is seeking a Sports Fashion Customer Support Specialist to join their team in Barcelona. With a passion for the sports industry and a positive attitude, you will provide exceptional customer service experience across the EMEA region.
About the Role- Deliver best-in-class consumer experience through various channels (pre-sales, mid-sales, and after-sales)
- Data entry and maintenance of consumer data into the CRM platform
- Manage cases and e-commerce questions using provided software tools
- Native or fluent level of English
- Able to work from Barcelona
- Prior experience in customer-facing roles
- Excellent communication skills and empathy
- Familiarity with social networks is highly valued
- Monday to Friday 09:00 - 18:00 working hours
- Hybrid working model
- Competitive salary + bonus
- Employee discount on ASICS products
- Private health insurance
- Tickets restaurant
- Free gym at the office + laundry services
- Modern working environment
- Premium meditation subscription
- Free sessions with a physiotherapist
Babel Profiles S.L. is an international recruitment agency based in Barcelona. We value close relationships with our candidates and strive to understand their skills and competencies to find the perfect job match.
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