Customer Support Specialist for Fashion Brand
hace 2 días
Are you passionate about delivering exceptional customer experiences and eager to join a dynamic team in the fashion industry?
We are seeking an experienced Customer Support Specialist to join our team in Barcelona, Spain.
Your responsibilities will include:
Responding to customer inquiries in a timely and professional manner
Providing solutions to customer issues and concerns
Maintaining high levels of customer satisfaction and loyalty
Working collaboratively with the team to achieve business objectives
To succeed in this role, you will need:
A native level of English and excellent communication skills
Knowledge of IT platforms, equipment, and applications such as Windows/MS Office
The ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
A passion for the fashion industry and a willingness to learn and grow
In return, we offer:
A competitive salary of 18,400 euros gross per year, plus up to 2,500 euros gross per year in bonus
A full-time permanent contract with a central location in Barcelona
Opportunities for career development and growth within the company
A collaborative and employee-oriented working environment
Access to training and development opportunities to help you succeed in your role
About Us:
We are a global brand with over 75,000 multilingual employees in over 50 countries around the world. We pride ourselves on delivering innovative solutions that exceed our customers' expectations.
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