Sports Analysis Support Specialist
hace 1 mes
About the Role
We're looking for a Support Specialist to join our Match Analysis team in Barcelona, Spain. As a team, our goal is to understand our clients' pain points and help them make the most of our solutions.
Key Responsibilities
Work directly with clients from various sports and organizations, including some who play in notable competitions such as Ligue 1 & 2, Rugby Top 14 and others. Troubleshoot and resolve technical problems, and provide clear and concise solutions to clients. Collaborate with the team to identify and address client pain points and improve our solutions.
Requirements
Must be fluent in both English and French. Have experience in tech support, preferably with video analysis software such as Hudl Sportscode. Be able to work in a fast-paced environment and be flexible with working hours. Have a strong problem-solving skills and be able to communicate effectively with clients. Knowledge of high-performance analysis workflows is a plus.
What We Offer
Opportunity to work with a leading sports technology company. Collaborative and dynamic work environment. Professional development opportunities. Flexible working hours and remote work options. Multilingual team and a chance to work with clients from various sports and organizations.
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