City Center Representative

hace 3 semanas

Almería, Almería, España Grupo Cosentino A tiempo completo

About the Role

The City Center Specialist is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth in our Cosentino City showrooms. As a City Center Specialist, you will be the face of our brand, providing top-notch service and support to our clients, architects, designers, and other business partners.

Key Responsibilities

• Welcome and engage every customer, providing personalized support and guidance to help them achieve their design and project goals.
• Assist walk-in customers and those with appointments, ensuring a seamless and enjoyable experience.
• Develop and build relationships with design firms, architects, and other key stakeholders in the area, generating sales leads and driving business growth.
• Support the sales team by preparing sample shipments, checking stock, and highlighting potential issues to help them achieve sales targets.
• Work closely with the City Manager and Showroom Managers to increase traffic and leads within the City Center, registering visits and leads in Salesforce.

Organization and Administration

• Filter leads via phone call, forwarding only those with potential to the sales team.
• Organize and plan events in advance, coordinating content, logistics, and publicity to ensure successful outcomes.
• Execute events, including invitations, catering, and execution, to deliver an exceptional experience for attendees.

Requirements

This role requires a strong customer service focus, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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