City Showroom Representative

hace 3 semanas

Almería, Almería, España Grupo Cosentino A tiempo completo

City Center Specialist Role Overview

Cosentino seeks a skilled City Center Specialist to support the day-to-day operations in our Cosentino City showroom. The successful candidate will provide exceptional customer service, assist with events coordination, and contribute to generating sales leads and converting them into sales and projects.

Key Responsibilities:

  • Welcome and engage every customer, providing a best-in-class customer experience to develop long-term relationships and foster brand loyalty.

  • Assist walk-ins and customers with appointments, providing support face-to-face, over the phone, and via email to help customers understand the benefits of the Cosentino brand.

  • Develop and build relationships with design firms in the area, managing the relationship through face-to-face visits outside of the showroom and generating sales through them according to sales goals assigned to the position.

  • Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, and highlighting possible stock issues that may arise to help them achieve and exceed sales targets.

  • Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads, registering visits and leads in SalesForce.

  • Filter the leads of the City Center via phone call and only forward the ones with potential.

  • Organize and plan events in advance, coordinating content and ensuring we have qualified attendees.

  • Ensure daily entry of all customer visits in Salesforce and maintain the showroom, including ordering and stocking supplies needed, maintaining equipment, placing marketing materials, and attending to visitors daily and during events.

  • Manage the administrative tasks required for suppliers.

Requirements:

  • 2+ years of experience in sales
  • 1+ year of experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales
  • Preferably 2+ years of experience in the interior design industry

What We Offer:

  • A company with an international mindset and presence in 100+ countries
  • A company with an amazing growth story, sustained by extraordinary innovation with products such as Silestone, Dekton, and Sensa by Cosentino
  • A company in which you will be able to grow your career and develop your leadership skills

About Cosentino

Cosentino is a world-leading producer of architectural and decorative surfaces. Our purpose is to inspire people through innovative and sustainable spaces. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

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