Experience Architect, Customer Engagement Expert
hace 2 semanas
Overview
Dow Jones is a global leader in news and information. Our mission is to provide accurate, timely, and insightful content to the world's top business entities.
Salary Information
The estimated annual salary for this role is approximately $120,000-$180,000 based on national averages and industry standards.
Job Description
We are seeking an experienced UX Architect to join our team. The successful candidate will be responsible for designing user experiences that support the needs of enterprise customers.
This role requires strong collaboration and communication skills, as well as the ability to influence and drive projects in a hybrid working environment.
Responsibilities
- Design user experiences that support the needs of enterprise customers
- Collaborate with stakeholders to identify opportunities for growth within the enterprise segment
- Develop UX strategies that align with business objectives
- Lead efforts to optimize the subscription journey, focusing on conversion rate optimization (CRO) and reducing friction points in the user experience
- Maintain a deep understanding of modular design and design systems to contribute to a scalable, sustainable approach
Requirements
- 1-3 years of experience in UX design with a focus on enterprise solutions and subscription models
- Strong grasp of UI, HCI, and UX principles, with a demonstrated ability to apply these to mobile, web-based, and responsive designs
- Proficiency in Figma, Design Systems, Agile methodologies, and professional collaboration tools such as Jira, Miro, Confluence, and Airtable
- A robust portfolio that showcases experience and UX skills, including examples of enterprise solutions and subscription journey optimizations
Benefits
- Competitive salary range: $120,000 - $180,000 per year
- Opportunities for career growth and professional development
- A dynamic and collaborative work environment
- Access to cutting-edge technology and innovative tools
Company Overview
Dow Jones is a leading provider of financial and business news and information. Our products include The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch, and Financial News.
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