Gaming Floor Technical Specialist
hace 1 mes
**Job Description:**
We are seeking a Service Support Specialist to join our team at Grupo Orenes, a leading business group in the leisure and hospitality sector. The successful candidate will be responsible for ensuring the smooth operation of our gaming floor by effectively handling real-time incidents and ensuring that all tables are operational without interruptions.
The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to work well under pressure.
Key Responsibilities:
- Ensuring the effective resolution of real-time incidents on the gaming floor.
- Monitoring critical application functions and infrastructure components via provided monitoring tools.
- Working with internal systems (JIRA, TTS, WIKI, etc.) to resolve issues.
Requirements:
- Strong written and oral communication skills in English.
- Fluent knowledge of Spanish is an asset.
- An analytical and proactive approach with keen attention to detail.
What We Offer:
- A competitive salary of €48,000 per year.
- A dynamic and international work environment.
- The opportunity to work with a leading business group in the leisure and hospitality sector.
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