Cybersecurity Customer Success Manager

hace 7 días


Madrid, Madrid, España Semperis A tiempo completo

Semperis is a leading provider of cybersecurity solutions, and we're seeking a highly skilled Customer Success Manager to join our team in EMEA. As a Customer Success Manager, you'll play a critical role in ensuring the success of our large enterprise and strategic customers.

Key Responsibilities:

  • Collaborate closely with Solution Architects and Support Engineers to maximize opportunities for our customers
  • Develop and execute programs for ongoing customer development, including health checks, product upgrades, and workshops
  • Identify potential customer references and assist with the development of customer case studies
  • Maintain an understanding of Semperis technology, products, and services

Requirements:

  • 3-6 years of experience in a cybersecurity technical account manager, customer success manager, sales engineer, or related customer-facing role
  • 3+ years of experience working with C-level executives, including meetings, high-level presentations, and collaborative discussions
  • Aptitude and drive to develop and maintain an essential understanding of Semperis solutions and related Microsoft technologies
  • Excellent communication and project management skills

Semperis is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive workplace where everyone can thrive.



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