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Sales Application Specialist
hace 2 meses
About the Role
The Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a key figure in our organization, responsible for promoting and selling our products and solutions while ensuring technical support and maintenance of our instrumentation park, reagent stocks, and IT solutions.
Key Responsibilities
- Achieve sales and commercial targets established by the company.
- Provide application support and technical advice to customers.
- Support laboratory organization improvement through solution offering and technical expertise.
- Encourage cross-selling by providing product information and introducing cost/efficiency balanced tailored techniques.
- Present our products and concepts to institutions, end-user groups, clinicians, and expert groups.
- Build a network of trust within the organization and coordinate field visits.
- Coordinate instrument installations and perform product and service demonstrations.
- Manage user analyzer and reagent training and documentation.
- Work collaboratively with the KAM and Business Unit to manage opportunities and risks.
- Provide troubleshooting for technical enquiries and solve product incidents at technical level.
- Manage tender processes and provide first-level technical support to customer accounts.
Requirements
- Bachelor's Degree in Life Sciences or related discipline.
- Experience in IVD industry is desirable.
- Basic training or experience with Blood Gas is a plus.
- Comprehensive knowledge of Hemostasis or experience as a nurse or sales rep. in ICU or Operating Room is a plus.
- Experience with viscoelastic testing devices (Rotem or TEG) is an asset.
Skills and Competencies
- Focus on results and customer satisfaction.
- Flexibility, reliability, and adaptability to changes.
- Self-control, discipline, and monitoring of guidelines.
- Effective communication and teamwork skills.
- Market and product knowledge.
- Sales and influence skills.
