Sales Application Specialist

hace 2 días

Barcelona, Barcelona, España Werfen A tiempo completo
About the Position

The Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a key role that combines sales and technical responsibilities. This position requires a strong understanding of our products and solutions, as well as excellent communication and interpersonal skills.

Key Accountabilities
  • Achieve sales and commercial targets established by the Company.
  • Provide application support and technical advice to laboratory organizations.
  • Encourage cross-selling by providing product information and introducing cost/efficiency balanced tailored techniques.
  • Present our products and concepts to institutions, end-user groups, clinicians, and expert groups.
  • Create a network of trust within the organization and organize field visits.
  • Coordinate instrument installations and perform product and service demonstrations.
  • Maintain the training level of our users' analyzers and reagents and manage appropriate documentation.
  • Work collaboratively with the KAM and Business Unit in managing opportunities and risks.
  • Monitor service levels offered by different departments of the Company to reduce the risk of complaints.
  • Provide troubleshooting for technical inquiries and resolve product incidents at a technical level.
  • Manage tenders and provide first-level technical support to customer accounts.
Networking / Key Relationships
  • Key Account Manager
  • Area Manager
  • Sales Application Specialists Manager
  • Business Unit (Business Unit Manager, Product Managers)
  • Technical Support Team (Field Service Engineer, Helpline, Service Area Manager)
  • Logistics (Customer Service)
  • Contracting Department
  • Quality Assurance / Regulatory Affairs

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