Sales Application Specialist

hace 2 semanas

Barcelona, Barcelona, España Werfen A tiempo completo

Job Summary

The Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a key role that combines sales and technical responsibilities. The ideal candidate will have a strong understanding of the medical industry and be able to promote and sell our products and solutions to customers.

Key Accountabilities

  • Achieve sales and commercial targets established by the Company.
  • Provide application support to customers.
  • Support laboratory organization improvement through technical advice and solution offering.
  • Encourage cross-selling by providing product information and introducing cost/efficiency balanced tailored techniques.
  • Presentation of our products and concepts to institutions, end-user groups, clinicians, and expert groups.
  • Creation of a network of trust within the organization and organization of field visits.
  • Coordination skills to organize instrument installations interacting with different departments involved (Logistics, Technical Service, Marketing...), as well as to perform product and service demonstrations.
  • Management of user's analyzers and reagents and appropriate documentation.
  • Team player that works together with the KAM and Business Unit in the management of opportunities and risks.
  • Global point of view that allows checking the service level offered by the different departments of the Company assigned centers, therefore reducing the risk of complaints.
  • Provides troubleshooting for technical enquiries.
  • Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product Managers.
  • Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support).
  • Provides first level (remote and/or on-site) of technical support to customer accounts regarding the products, applications and operations, assisting them with the integration of systems in their laboratories.
  • Ensures the Compliance with Ethical Code.

Networking/Key relationships

  • Key Account Manager
  • Area Manager
  • Sales Application Specialists Manager
  • Business Unit (Business Unit Manager, Product Managers)
  • Technical Support Team (Field Service Engineer, Helpline, Service Area Manager)
  • Logistics (Customer Service)
  • Contracting Department
  • Quality Assurance / Regulatory Affairs

Minimum Knowledge & Experience required for the position

Education:

  • Bachelor ́s Degree in Life Sciences or related discipline.

Experience:

  • Experience in IVD industry is also desirable.
  • Basic training o experience with Blood Gas is a plus.
  • Comprehensive knowledge of Hemostasis or experience as a nurse or sales rep. in ICU or Operating Room is a plus.
  • Experience with viscoelastic testing devices (Rotem or TEG) will be considered an asset is a plus.
  • Experience in Cardiovascular Operating Room, Liver transplantation Operating Room or any significant responsibility in bleeding and massive transfusions will also be considered a plus.

Additional Skills/Knowledge

  • Language: Fluent English

Skills & Capabilities

  • Focus on results and the customer.
  • Flexibility, reliability, adaptability to the changes, anticipation.
  • Self-control, discipline and monitoring of guidelines.
  • Listen and communicate clearly, assertiveness.
  • Team and individual work capability.
  • Market and product knowledge.
  • Sales and influence skills.
  • Establishes relations with customers based on trust and confidence.
  • Self-training capacity.

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