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Sales Application Specialist
hace 2 meses
We are seeking a highly skilled Sales Application Specialist to join our team at Werfen. As a key member of our sales team, you will be responsible for promoting and selling our products and solutions to customers in the Acute Care Diagnostics market.
Key Responsibilities- Actively promote and sell our products and solutions to customers
- Provide application support to customers
- Support laboratory organization improvement by offering technical advice and solutions
- Encourage cross-selling by providing product information and introducing cost/efficiency balanced tailored techniques
- Present our products and concepts to institutions, end-user groups, clinicians, and expert groups
- Create a network of trust within the organization and organize other colleagues in field visits
- Coordinate instrument installations interacting with different departments (Logistics, Technical Service, Marketing...), as well as perform product and service demonstrations
- Maintain the training level of our users' analyzers and reagents and manage appropriate documentation
- Work collaboratively with the KAM and Business Unit in managing opportunities and risks
- Monitor service levels offered by different departments of the Company to reduce the risk of complaints
- Provide troubleshooting for technical inquiries
- Resolve product incidents at a technical level in coordination with HelpLine, Technical Service, and Product Managers
- Manage tenders (specification and profitability analysis, preparation of necessary documentation, litigation support)
- Provide first level (remote and/or on-site) technical support to customer accounts regarding products, applications, and operations, assisting them with the integration of systems in their laboratories
- Bachelor's Degree in Life Sciences or related discipline
- Experience in IVD industry is desirable
- Basic training or experience with Blood Gas is a plus
- Comprehensive knowledge of Hemostasis or experience as a nurse or sales rep in ICU or Operating Room is a plus
- Experience with viscoelastic testing devices (Rotem or TEG) will be considered an asset
- Experience in Cardiovascular Operating Room, Liver transplantation Operating Room, or any significant responsibility in bleeding and massive transfusions will also be considered a plus
We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for sales and technical support, we encourage you to apply for this exciting opportunity.
