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Front Office Assistant

hace 2 meses


Madrid, Madrid, España RMC Asia A tiempo completo

RMC Asia is seeking a talented individual to join our team as a Front Office Intern in Muscat, Oman. As part of our Cultural Exchange Programs, this opportunity offers hands-on work training under industry experts, distinctive cultural exchanges, and the chance to explore the enchanting Muscat in Oman.

Program Details:

  • Host: A 5-Star Hotel by Marriott International
  • Destination: Muscat, Oman
  • Department: Front Office
  • Program: Hospitality & Business Internship
  • Duration: 6 months
  • Intake: October 2024 onwards

Responsibilities:

  • Greet guests upon arrival and make them feel welcome
  • Perform and administer check-ins and check-outs
  • Assign rooms and take care of administrative duties
  • Process guest payments
  • Be a source of information to guests on various matters such as transport and restaurant advice
  • Accommodate general and unique requests
  • Understand all hotel room categories, room rates, packages, and promotions
  • Communicate with all departments to fulfill guest requests
  • Handle complaints & diffuse conflict or tense situations with guests
  • Other related duties in the front office department

Program Benefits:

  • Visa sponsorship
  • Accommodation
  • Local transportation
  • Monthly allowance
  • 3 on-duty meals per day
  • Uniform with laundry service
  • Medical insurance
  • Arrival support
  • Recruitment opportunity by the host
  • An unforgettable educational travel experience
  • Additional benefits provided by the host

Requirements:

  • Enrolled students in college or university
  • Mandatory college or university reference letter
  • Conversational English
  • Well-groomed
  • Pleasant personality
  • Clean criminal record
  • No drug abuse
  • Minimum 6 months passport validity