Global Operations Director for Travel Business

hace 1 mes


Barcelona, Barcelona, España Axa Group A tiempo completo

About the Role
Axa Group is seeking a seasoned professional to lead our global travel operations. As Global Head of Travel Operations Hubs, you will be responsible for designing and implementing an operating model that drives transformation across multiple countries.

Key Responsibilities include:
- Designing end-to-end operations for our global network of travel hubs
- Managing cross-country deals and overseeing budgeting, resource allocation, and financial performance of all hubs
- Recruiting, developing, and retaining high-performing teams of operational leaders and staff across the hubs
- Leveraging technology to drive operational efficiency and improve service delivery

Your Profile should include a minimum of 10 years of experience in senior operations leadership roles within a global organization. You must have a deep understanding of customer service best practices and strong analytical and problem-solving skills. Excellent communication and interpersonal skills are essential, with fluency in English and proficiency in additional languages such as Spanish, French, or German a plus.

As Global Operations Director for Travel Business, you will have a proven track record in delivering and managing multi-location operations, preferably in a service or assistance-related industry. Strong leadership and team management skills are required to succeed in this role.

We offer a competitive salary of £120,000 - £180,000 per annum, depending on your experience. In addition, we provide a comprehensive benefits package, including health insurance, pension scheme, and 25 days' annual leave.

About Axa Group
Axa Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives by offering products and services that satisfy their needs in areas such as insurance, personal protection, saving, and asset management. Our mission is to empower people to live a better life, guided by our values of Customer First, Courage, Integrity, and One Axa.



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