Global Travel Operations Leader

hace 3 días


Barcelona, Barcelona, España Axa Partners A tiempo completo

Job Summary

We are seeking a Global Travel Operations Leader to join our team at Axa Partners.

About the Role

  • Design and implement the operating model for our global network of travel hubs.
  • Lead end-to-end operations, managing cross-country deals and a team of ~1,000 FTEs.
  • Establish and maintain strong relationships with local business entities to ensure effective collaboration and alignment of operational objectives.
  • Oversee budgeting, resource allocation, and financial performance of all hubs.
  • Recruit, develop, and retain a high-performing team of operational leaders and staff across the hubs.
  • Leverage technology to drive operational efficiency and improve service delivery.
  • Contribute to the design and implementation of robust operational strategies and processes to optimize customer experience, productivity, and quality across all hubs.

About You

  • Minimum 10 years of experience in a senior operations leadership role within a global organization.
  • Deep understanding of customer service best practices and the Assistance business.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with fluency in English and proficiency in additional languages (Spanish, French, German) as a plus.
  • Proven track record in delivering and managing multi-location operations, preferably in a service or assistance-related industry.
  • Strong leadership and team management skills.


  • Barcelona, Barcelona, España Axa Group A tiempo completo

    About the RoleAxa Group is seeking a seasoned professional to lead our global travel operations. As Global Head of Travel Operations Hubs, you will be responsible for designing and implementing an operating model that drives transformation across multiple countries.Key Responsibilities include:- Designing end-to-end operations for our global network of...


  • Barcelona, Barcelona, España Accorcorpo A tiempo completo

    About AccorAccor is a world-leading hospitality group with more than 5,000 properties in over 100 countries.Job Title: Global Luxury Travel Operations DirectorLocation:Barcelona, SpainAbout the JobJob DescriptionThe Global Luxury Travel Operations Director will be responsible for leading the sales and operations of the Orient Express Contact Centre team. The...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Exoticca Travel Co is a dynamic company seeking a talented individual to join our Flight Operations team as a GDS Specialist. Our mission is to deliver exceptional travel experiences to our clients, and we're looking for someone who shares our passion for innovation and customer satisfaction. Key Responsibilities:• Handle and support Travel Operations...


  • Barcelona, Barcelona, España Galderma A tiempo completo

    Job DescriptionGalderma is a leading dermatology company with a strong presence in over 90 countries. We are seeking a highly skilled Global Product Operations Leader to join our team.The successful candidate will be responsible for developing and implementing the product operating model across the Rx Inline OTC business. This will involve leading launches...


  • Barcelona, Barcelona, España Acai Travel A tiempo completo

    About Acai TravelAcai Travel is a fast-growing, VC-funded B2B AI SaaS startup transforming the travel industry with AI-driven technology. With $4M raised in funding, we've gained significant traction with leading brands like World Travel Inc., Globespan, kiwi.Com, and lastminute.Com. We're backed by top industry veterans and have teams in New York and...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Travel Operations CoordinatorExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our commitment to "creating life milestones" is at the core of our brand equity. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel...


  • Barcelona, Barcelona, España Galderma A tiempo completo

    Job Title: Global Product Operations LeaderLocation: Barcelona, Spain (hybrid)About the Role:Galderma is a leading dermatology company that is committed to advancing dermatology for every skin story. We are seeking a talented Global Product Operations Leader to join our team in Barcelona, Spain. Key Responsibilities: Develop and implement the new product...


  • Barcelona, Barcelona, España Galderma A tiempo completo

    Job DescriptionJob Title: Global Product Operations LeaderLocation: Barcelona, Spain (hybrid)Job Summary:We are seeking a seasoned professional to lead our Global Product Operations team. The ideal candidate will have a strong background in product launches, supply chain management, and operations excellence. As a Global Product Operations Leader, you will...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Job Description: We are seeking a highly skilled Senior Travel Operations Coordinator to join our team at Exoticca. As a key member of our operations team, you will be responsible for ensuring the highest standards of productivity and quality in our travel operations. Your role will involve managing individual and team performance expectations and goals,...


  • Barcelona, Barcelona, España Acai Travel A tiempo completo

    Company OverviewAcai Travel is revolutionizing the travel industry with innovative AI-driven technology. As a fast-growing, VC-funded B2B AI SaaS startup, we've gained significant traction with leading brands like World Travel Inc., Globespan, kiwi.Com, and lastminute.Com.We're backed by top industry veterans and have teams in New York and Barcelona. Founded...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    At Exoticca Travel Co., we're revolutionizing the travel industry with our commitment to delivering unforgettable experiences. We're seeking a highly skilled Customer Service Process Specialist - Travel Operations to join our dynamic team.About UsWe're a pioneering online travel agency that has disrupted the conventional approach to long-distance dream...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Job Title: Senior Travel Operations CoordinatorAbout the Role:We are seeking a highly skilled Senior Travel Operations Coordinator to join our team at Exoticca. As a Senior Travel Operations Coordinator, you will be responsible for managing our Travel Operations team, ensuring high standards of productivity and quality, and providing exceptional customer...


  • Barcelona, Barcelona, España American Express Global Business Travel A tiempo completo

    Unlock Your Potential as a Travel ConsultantAt American Express Global Business Travel, we're passionate about delivering exceptional client service and creating a positive impact on our industry. As a Travel Consultant, you'll be part of a highly skilled team that provides outstanding service to our corporate business clients, including Inditex. Our warm...


  • Barcelona, Barcelona, España Puig Deutschland Gmbh A tiempo completo

    Job Summary We are seeking a highly skilled Global Sales and Operations Planning Leader to join our team at Puig Deutschland Gmbh. As a key member of our supply chain team, you will be responsible for leading the Global Sales and Operations Planning process for a cosmetic brand. This involves coordinating launches and promotional items global forecasting,...


  • Barcelona, Barcelona, España VERYCHIC TRAVEL A tiempo completo

    About UsVeryChic Travel is the European leader in private flash sales for extraordinary travel, dedicated to transforming idyllic travel dreams into reality. Our mission is to provide our members with exclusive access to a wide portfolio of exceptional establishments.


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    About ExoticcaExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our brand equity is built on the commitment to 'creating life milestones.'We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and...


  • Barcelona, Barcelona, España Axa Partners A tiempo completo

    Global Head of Travel Operations Hubs Job SummaryAxa Partners is seeking a seasoned professional to lead the transformation and delivery of its global travel operations. The ideal candidate will have a strong background in operational management, business development, and team leadership. Main Responsibilities- Design and implement the target hubs operating...


  • Barcelona, Barcelona, España Galderma A tiempo completo

    About the RoleGalderma is seeking a highly skilled Global Product Operations Leader to join our team. As a key member of our Operations organization, you will be responsible for developing and implementing the new product operating model across our Rx Inline & OTC business.Key ResponsibilitiesLead the development and implementation of the product operating...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Travel Operations SpecialistAt Exoticca, we're seeking a skilled Travel Operations Specialist to join our Flight Operations team. As a key member of our team, you'll be responsible for supporting our travel operations teams with daily tasks.Key Responsibilities:Handle and support Travel Operations tasks (Flights changes, Cancellations request, Refunds...

  • Finance Leader

    hace 2 días


    Barcelona, Barcelona, España Dsm Nutritional Products A tiempo completo

    **Company Overview**Dsm Nutritional Products is a global leader in the nutritional products industry, committed to sustainability, diversity, and professional growth.