Office Operations Coordinator in Barcelona

hace 3 meses

Barcelona, Barcelona, España Criteo A tiempo completo

Key Responsibilities:

As a vital member of the Criteo Workplace team, the Workplace Coordinator in Barcelona will focus on enhancing soft services while collaborating closely with vendors and partners to ensure seamless daily operations.

This role demands a strong Service Attitude, excellent Communication, and Negotiation skills. It is an excellent opportunity for a motivated workplace coordinator eager to thrive in a dynamic international setting while honing skills in employee concierge services, budget management, and innovative workplace solutions.

Primary Duties Include:

  • Reporting to the Workplace Manager, you will oversee operational functions within the Barcelona office.
  • Collaborate with fellow Workplace coordinators and managers across EMEA to maintain and enhance relationships with employees, ensuring clear communication and alignment with company objectives.
  • Manage day-to-day office services and direct in-house vendors, including maintenance and hospitality teams.
  • Serve as the primary contact for stakeholders, ensuring top-tier service delivery.
  • Assist in organizing both internal and external events, coordinating logistics such as security, room arrangements, and catering.
  • Adapt to last-minute changes and ensure smooth execution of larger events in collaboration with Internal Events teams.
  • Maintain an accurate office layout and manage desk allocations using Office Space tools.
  • Act as the approachable face of Workplace services for employees, addressing inquiries and feedback.
  • Facilitate communication and promote the Workplace brand across Criteo offices.
  • Support the onboarding process for new employees, driving cultural integration and change management.
  • Ensure consistent service quality and operational processes across locations.
  • Coordinate facilities management for new hires, including desk assignments and security access.
  • Educate staff and visitors on health and safety protocols upon joining and throughout their tenure.
  • Provide support to business partners globally as needed within a complex, multicultural organization.
  • Assist the Workplace Manager with budget management for both Capex and Opex as required.
  • Contribute to office renovation projects as necessary.
  • Exemplify professionalism and serve as a role model at all times.
  • Manage logistics for employee shipments on their first and last days.
  • Oversee office supplies and inventory management.
  • Coordinate meeting room bookings and setups as requested.
  • Assign lockers to employees and track supplier orders.

Candidate Profile:

  • Proactive with a positive outlook and keen attention to detail.
  • Strong commitment to customer service and hospitality.
  • Highly organized with a self-motivated approach.
  • Able to manage multiple tasks effectively and work under tight deadlines.
  • Knowledge of local health and safety compliance is advantageous.
  • Exceptional written and verbal communication skills.
  • Fluency in English and Spanish is required.

Qualifications:

  • Experience in customer service and problem-solving.
  • Proficient in vendor management and quality assurance.
  • Ability to create and monitor budgets through forecasting.
  • Strong computer skills, including proficiency in Word, Excel, and PowerPoint.

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