Landlord Support Specialist

hace 2 semanas

Barcelona, Barcelona, España Homelike Internet GmbH A tiempo completo
About the Role

We are seeking a highly skilled and empathetic professional to join our Landlord Support Team as a Landlord Support Agent. As a key member of our team, you will be responsible for providing exceptional support to our suppliers, answering their questions, and taking care of their account-related requests.

Key Responsibilities
  • Support key account management in organizational, administrative, and operational day-to-day business
  • Take responsibility for the requests of Key Account Managers and external partners
  • Communicate effectively between departments to resolve requests efficiently
  • Report directly to the Head of Global Supply Sales and collaborate with senior experts in the industry
Requirements
  • Fluency in English and Spanish
  • Independence, strong communication skills, and willingness to take on responsibility
  • Ability to remain calm under pressure and find solutions to every problem
  • Professional experience in customer service or a similar position
What We Offer
  • Flexible working arrangements, including remote work options
  • Trust-based working hours, allowing you to structure your day according to your needs
  • Additional day off for life events
Learning and Development
  • Homelike Academy: Participate in monthly internal training academies moderated by Homelike experts
  • 360° Feedback: Receive regular feedback from your manager, peers, and stakeholders for your professional growth
  • Team Shadows: Gain insights and exposure by shadowing different departments
  • Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth and career progression within Homelike
  • External Guest Speakers: Broaden your perspectives and network with industry experts and influential individuals
About Homelike

We are Homelike, a young and dynamic proptech start-up and the leading marketplace for long-term business apartments. Our team is diverse, global, and entrepreneurial, and we empower our employees to contribute their ideas and make a substantial impact on our product and company success.

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