Landlord Support Associate

hace 4 semanas

Barcelona, Barcelona, España Homelike Internet Gmbh A tiempo completo
About the Role

At Homelike Internet Gmbh, we're seeking a highly motivated and detail-oriented Landlord Support Intern to join our dynamic team. As a key member of our support team, you will play a crucial role in ensuring the smooth operation of our platform and providing exceptional support to our private suppliers.

Key Responsibilities
  • Act as the primary point of contact for our private suppliers, providing guidance and support in navigating our platform.
  • Collaborate with Landlord Support Agents to ensure seamless day-to-day operations, addressing organizational, administrative, and operational tasks.
  • Facilitate effective communication between departments to resolve landlord requests efficiently.
Requirements
  • Fluency in English, with additional proficiency in Spanish, German, or French.
  • Independence, strong communication skills, and a willingness to take on responsibility.
  • Ability to remain calm under pressure and find solutions to complex problems.
  • Prior experience in customer service, hospitality, or a related field is an asset.
What We Offer
  • Flexible Working Arrangements: Choose between remote work or working from our modern office hubs in Cologne and London.
  • Trust-Based Working Hours: Structure your day according to your team and individual preferences.
  • Additional Day Off: Enjoy an extra day off for life events such as marriage or moving houses.
  • Homelike Academy: Participate in monthly internal training academies led by our experts.
  • 360° Feedback: Receive regular and holistic feedback from your manager, peers, and stakeholders for your professional growth.
  • Team Shadows: Gain insights and exposure by shadowing different departments.
  • Exclusive Top Talent Program: Become part of our top talent program with exclusive access to personal development and career progression opportunities.
  • External Guest Speakers: Broaden your perspectives and network with industry experts and influential individuals.
  • Global Talent Team: Join a diverse global team with 20+ nationalities based in 7 countries around the globe.
  • Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on our product and company success.
  • Agile Mindset: Be part of tech-driven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
  • Company & Team Events: Enjoy monthly after-work gatherings, remote team activities, and bigger company events that foster team belongingness and connection.
  • Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.

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