Landlord Support Internship Opportunity

hace 4 días

Barcelona, Barcelona, España Homelike Internet GmbH A tiempo completo
About Homelike Internet GmbH

We are a young and dynamic proptech start-up and the leading marketplace for long-term business apartments.

Job Description

We are seeking a highly motivated and organized individual to join our team as a Landlord Support Intern. As a key member of our team, you will be responsible for providing exceptional support to our private suppliers, guiding them through our platform, and ensuring their account-related requests are met.

Key Responsibilities
  • First point of contact for private suppliers, providing guidance and support throughout their journey on our platform
  • Supporting Landlord Support Agents in day-to-day operations, ensuring seamless communication and efficient issue resolution
  • Facilitating communication between departments to resolve landlord requests promptly and effectively
  • Collaborating with senior experts in the industry to drive business growth and excellence
Requirements
  • Fluency in English and an additional language (Spanish, German, or French)
  • Strong communication skills, independence, and a willingness to take on responsibility
  • Ability to remain calm under pressure and find solutions to complex problems
  • Previous experience in customer service, hospitality, or a similar role (ideal but not required)
What We Offer
  • Flexible working arrangements, with the option to work remotely or from our modern office hubs
  • Trust-based working hours, allowing you to structure your day according to your team and individual preferences
  • Additional day off for life events, such as marriage or moving houses
Learning and Development
  • Homelike Academy: Participate in monthly internal training academies, led by our experts
  • 360° Feedback: Receive regular and holistic feedback from your manager, peers, and stakeholders for your professional growth
  • Team Shadows: Gain insights and exposure by shadowing different departments
  • Exclusive Top Talent Program: Become part of our top talent program, with access to exclusive personal development opportunities
  • External Guest Speakers: Network with industry experts and influential individuals from outside the company

We are committed to creating a vibrant workplace where ambitious minds flourish. If you are ready to kick off your career in a dynamic and innovative environment, we encourage you to apply for this exciting opportunity.

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