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Digital Sales Account Manager
hace 2 meses
We are seeking a highly skilled Digital Sales Account Manager to join our team in the Swiss Romandie region. As a key member of our sales team, you will be responsible for managing relationships with SME clients, driving sales, and ensuring exceptional service delivery.
About the Role:
The ideal candidate will have a strong background in sales, with experience in selling technology products and services. You will be fluent in French and English, with excellent verbal communication and negotiation skills. Additionally, you will have expertise in customer onboarding and handling, request tracking, and collaboration.
Responsibilities:
- Build and maintain strong relationships with SME clients, understanding their needs and goals.
- Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
- A chance to be part of our new Sales Hub in Barcelona.
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