Digital Sales Account Manager

hace 2 días


Barcelona, Barcelona, España Softwareone Deutschland Gmbh A tiempo completo
Unlock the Value of Technology with Softwareone Deutschland Gmbh

At Softwareone Deutschland Gmbh, we are redefining how organizations build, buy, and manage everything in the cloud. Our team of experts is driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. We are looking for an exceptional Digital Sales Account Manager to join our talented global team and play a key role in driving our revenue growth.

The Role

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts. Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.

Responsibilities:
  • Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
  • Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Rewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
  • Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
  • Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
  • Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

We are looking for a highly motivated and results-driven individual who is passionate about driving sales growth and building strong relationships with clients. If you are a strategic thinker with excellent communication skills and a proven track record of success in sales, we encourage you to apply for this exciting opportunity.



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