Customer Care Analyst
hace 1 día
Vueling is seeking a highly motivated Customer Care Analyst to join our team. As a key member of our Customer Care department, you will be responsible for analyzing customer data to identify trends and areas for improvement.
Main Responsibilities:
- Analyze customer data to identify trends and areas for improvement
- Develop and implement data-driven solutions to improve customer experience
- Collaborate with cross-functional teams to implement changes and improvements
- Monitor and report on key performance indicators (KPIs) related to customer experience
Requirements:
- 3+ years of experience in data analysis or a related field
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Experience with data visualization tools and technologies
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Location: Viladecans HC - Barcelona
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