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Partner Cloud Renewal Specialist
hace 2 meses
We are seeking a highly skilled Cloud Renewal Executive to join our team at SAP. As a key member of our organization, you will be responsible for the daily management of assigned Cloud Renewals customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these customers.
Key Responsibilities- Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
- Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
- Maintain a close working relationship with other regional business teams such as Customer Engagement Executives and Account Teams, in support of customers and corporate functions necessary to support all assigned accounts.
- Deal management and commercial negotiation of the entire opportunity life cycle for renewals, providing end-to-end renewal execution support; maintain knowledge of commercial negotiation, renewal execution, and support on transactional steps related to renewals and replacements.
- Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date; clean up data inconsistencies and ensure accurate values and contract dates and maintain through their life cycle.
- Act as an intermediary for Deals Desk, Legal, GTM, and other internal SAP Support teams for those accounts within their portfolio. Able to liaise with various approval steps including revenue recognition, finance, office of the CFO, legal, etc.
- Manage new account assignment into portfolio.
Fluent in English and another EMEA language.
