Customer Service Representative with German Language Skills

hace 2 días


Barcelona, Barcelona, España Cpm International A tiempo completo

{"title": "Customer Service Representative", "description": "At CPM International, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.

Responsibilities:

* Provide exceptional customer service via phone, email, and chat
* Resolve customer complaints and issues in a fair and efficient manner
* Collaborate with internal teams to resolve complex customer issues
* Develop a deep understanding of our products and services
* Embody our company values and act as a brand ambassador

Requirements:

* Fluent German language skills with exceptional grammar and spelling skills
* High level of English language skills (written and spoken)
* Genuine passion for delivering outstanding customer service
* Ability to deal with sensitive customer issues with empathy
* Strong administrative skills with a keen eye for detail
* Professional outlook and proactive approach to problem-solving

What We Offer:

* Competitive salary
* Top performance incentives
* Ongoing training and development opportunities
* Employee Assistance Program
* Best-in-class people engagement activities and programs

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}



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