Customer Service Representative with German Language Skills
hace 5 días
We are seeking a highly skilled Customer Service Representative to join our team at Babel Profiles S.L. as a Customer Service Agent with German language expertise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients across Europe.
Key Responsibilities- Provide timely and effective customer support via various communication channels
- Manage customer inquiries, concerns, and issues in a professional and courteous manner
- Utilize our CRM system to register customer data, manage orders, shipments, returns, and warranty claims
- Stay up-to-date on our company's products and services to provide accurate information to customers
- Excellent verbal and written communication skills in German
- Previous experience in customer service is a plus
- Friendly and empathetic approach with a passion for helping others
- Customer-oriented with the ability to prioritize and translate problems into effective solutions
- A good listener who thrives on collaboration and teamwork
- Great computer skills
- Ability to adapt to a dynamic environment
- Not afraid to ask questions and pitch ideas
- Competitive salary and benefits package
- Hybrid working model with flexibility to work remotely from Europe
- Personal and professional growth opportunities
- Attractive staff discounts on our lighting products
- Unlimited access to our online learning platform for continuous development
- Transportation allowance (after 6 months)
- Private medical insurance (after 6 months)
Babel Profiles S.L. is a boutique recruitment agency based in Barcelona, and we work with amazing brands to find the perfect candidates. We are a people-oriented company with a close and informal style, and we take the time to get to know our candidates and recognize their skills and competencies to help them find the perfect job.
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