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Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España NewCo Communications A tiempo completo
Job Description

We are seeking a highly skilled and motivated Customer Service Representative to join our team at NewCo Communications in Barcelona. As a German Language Customer Service Advisor, you will play a critical role in providing exceptional customer service to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our services and products.
  • Work collaboratively with internal teams to resolve customer complaints and issues.
  • Meet or exceed customer satisfaction targets and quality standards.
Requirements
  • Native-level German language skills (written and spoken).
  • Good level of English language skills (written and spoken).
  • Basic computer skills and proficiency in customer service software.
  • Flexibility to work varied shifts, including evenings and weekends.
  • Previous customer service experience is an asset.
What We Offer
  • Paid training and development opportunities.
  • A fun and dynamic work environment with a team-oriented culture.
  • Free fruit and coffee at the office.
  • Free Spanish language classes.
  • Easily accessible office in Barcelona.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.