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Barcelona, Barcelona, España Cpm A tiempo completo{"title": "Customer Service Representative with German Language Skills", "description": "At CPM International, we're passionate about delivering exceptional customer service. As a Customer Service Representative with German language skills, you'll play a vital role in helping our clients achieve their goals. **About the Role:** We're seeking a highly...
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Customer Service Representative with Advanced German Language Skills
hace 2 meses
CPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
Our ClientOur client is a leading provider of innovative solutions for foot health and comfort. They believe in empowering people to live active, healthy lives without pain or discomfort.
What We're Looking ForWe're seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving queries, and offering individual solutions to our customers.
Key Responsibilities:- Collaborate with customers to answer product information requests and resolve queries in a professional manner
- Analyze customer problems and offer tailored solutions
- Provide omnichannel support via telephone, email, chat, and social media
- Develop a deep understanding of our client's products and services
- Embody our company values and act as a brand ambassador
- Fluent German language skills with exceptional grammar and spelling
- High level of English language proficiency (written and spoken)
- Passion for delivering outstanding customer service
- Ability to handle sensitive calls with empathy
- Strong administrative skills with attention to detail
- Professional approach to problem-solving
We provide a comprehensive benefits package, including a competitive salary, incentives, and opportunities for growth and development. Our hybrid work model allows for a balance of office and remote work, and we offer ongoing training and development to support your career goals.
We're committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to contribute their best work. If you're passionate about delivering exceptional customer service and have a high level of German language proficiency, we encourage you to apply for this exciting opportunity.
