Customer Service Representative with German Language Skills
hace 2 días
CPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages to cater to the diverse needs of our markets.
Job DescriptionWe are seeking a highly skilled Customer Service Representative with a high level of German language proficiency to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via telephone, email, chat, and social media.
Key Responsibilities- Provide high-quality customer service to clients in German and English
- Analyze customer problems and offer individual solutions
- Develop a sound understanding of our products and services
- Embody our company values and act as a brand ambassador
- Afluent level of German with exceptional grammar and spelling skills
- High level of English (both written and spoken)
- Genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- Start date: ASAP
- Contract: Temporary (3-month contract with 1-month probation period)
- Full-time: 39 hours/week
- Working days/hours: Monday to Thursday from 9:00 am to 6:00 pm and Friday from 9:00 am to 5:00 pm
- Salary: €18,000.00 gross per year
- Bonus: €400 gross if ending the contract without sanctions
- Incentives: Top performance incentives
- Holidays: 2 accrued days per month / 24 calendar holidays per year
- Paid bank holidays + 1 extra day in lieu
- Hybrid: 4 days per month at the office, the rest working from home (100% WFH possibility)
- 1 week of full-time training fully based in the office
- Office location: Barcelona (La Sagrera)
- Best-in-class people engagement activities and programs
- Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment
- Employee Assistance Program - Free, confidential, and impartial guidance and support
- Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
- Option to sign-up for Discounted Private Health Insurance
- Referral Program – Bring a friend and get a referral bonus
- Access to LinkedIn specialised training & courses
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Barcelona, Barcelona, España Cpm A tiempo completo{"title": "Customer Service Representative with German Language Skills", "description": "At CPM International, we're passionate about delivering exceptional customer service. As a Customer Service Representative with German language skills, you'll play a vital role in helping our clients achieve their goals. **About the Role:** We're seeking a highly...
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Barcelona, Barcelona, España Cpm A tiempo completo{"title": "Customer Service Representative with German Language Skills", "description": "At CPM International, we're passionate about delivering exceptional customer service. As a Customer Service Representative with German language skills, you'll play a vital role in helping our clients achieve their goals. **About the Role:** We're seeking a highly...
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Barcelona, Barcelona, España Cpm International A tiempo completo{"title": "Customer Service Representative", "description": "At CPM International, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. Responsibilities: * Provide exceptional...
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Barcelona, Barcelona, España Cpm International A tiempo completo{"title": "Customer Service Representative", "description": "At CPM International, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. Responsibilities: * Provide exceptional...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Job Title: Customer Service Representative with German Language ExpertiseWe...
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Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Job Title: Customer Service Representative with German Language ExpertiseWe...
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