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hace 2 meses
RIMOWA is a luxury travel brand that has been redefining mobility since 1898. With a rich heritage and commitment to innovation, the company creates thoughtful tools for discerning travelers. As a member of the LVMH Group, RIMOWA is dedicated to developing unique products that balance luxury and functionality.
The OpportunityWe are seeking a Store Director to lead our Flagship Store in Madrid. This is an exciting opportunity to join a team that values luxury, excellence, and innovative thinking. As a Store Director, you will be responsible for driving business excellence, leading a high-performing team, and overseeing flawless store operations.
Key Responsibilities- Luxury Elevation & Retail Excellence: Develop and implement strategies to elevate the luxury customer experience and achieve outstanding business results.
- Drive Business Excellence: Monitor KPIs, identify new opportunities, and collaborate with merchandising for optimal stock levels and visual standards.
- Lead and Inspire: Build, manage, and develop a high-performing team dedicated to excellence.
- Operational Mastery: Oversee seamless store operations, collaborating closely with HQ.
- VIP Client Management: Provide exceptional service to VIP clients, ensuring customer satisfaction and loyalty.
- Business Development & Performance: Maximize sales performance, monitor KPIs, and implement strategic improvements.
- Minimum 10 years' experience in luxury retail, preferably as a Store Manager.
- Proven track record in managing a high-traffic store.
- Excellent interpersonal skills, with effective communication and leadership abilities.
- Ability to interact with clients in a sophisticated manner.
- Proficiency with digital tools and POS systems.
- Higher Education Degree or University degree in a related field.
We are looking for a proactive and innovative individual with a passion for luxury retail. If you have a strong background in managing high-performing teams and driving business excellence, we encourage you to apply.
