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Account Manager
hace 2 meses
Job Title: Account Manager - Restaurant Partnership Specialist
Company: Trypleez
Job Type: Full-time
Location: Remote
About Us: Trypleez is a leading provider of restaurant delivery solutions, helping restaurants improve their management on delivery platforms.
Job Summary: We are seeking an experienced Account Manager to join our team and be the face of Trypleez for restaurants. As an Account Manager, you will be responsible for optimizing and implementing onboarding processes for restaurants, tracking and reporting on operational performance, and providing valuable insights to improve our product offerings.
Key Responsibilities:
- Be the primary point of contact for restaurants, building strong relationships and ensuring their success on our platform.
- Develop and implement customized onboarding processes for restaurants, ensuring a seamless integration with our platform.
- Monitor and analyze operational performance metrics, identifying areas for improvement and providing data-driven insights to inform product development.
- Collaborate with cross-functional teams to develop and implement strategies to improve customer satisfaction and retention.
- Stay up-to-date with industry trends and competitor activity, providing valuable insights to inform our product roadmap.
Requirements:
- Proven experience in account management, preferably in the restaurant or food delivery industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with restaurants and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction and retention.
- Strong knowledge of the restaurant delivery industry, including market trends and competitor activity.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development, with a focus on customer satisfaction and retention.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Access to cutting-edge technology and tools, with a focus on innovation and continuous improvement.
