Sales Executive
hace 4 semanas
Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxurious hotels, resorts, and residences. With a strong presence in 26 countries and territories, our properties reflect a blend of oriental heritage, local culture, and unique design.
Job DescriptionWe are seeking a highly motivated Sales Executive - Group to join our team at Mandarin Oriental Ritz, Madrid. As a key member of our sales team, you will be responsible for converting incoming enquiries into bookings, managing group and event schedules, and delivering exceptional customer service.
Responsibilities- Convert incoming enquiries into bookings to achieve targets and maximize revenue
- Manage group and event schedules to optimize yield
- Develop and execute a consistent up-selling approach
- Build strong relationships with customers to understand their needs
- Conduct hotel site inspections
- Ensure seamless execution of all planned events
- Participate in hotel promotional activities
- Positive attitude and excellent communication skills
- Commitment to delivering exceptional customer service
- Minimum one year experience in a sales role
- Proficiency in English
- Flexibility to respond to diverse work situations
- Ability to work under pressure and independently
- Strong selling and interpersonal skills
- Creativity and attention to detail
- Ability to multitask in a fast-paced environment
- Laundry service
- Free nights in company properties
- Canteen facilities
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